625 W Elk Ave, Elizabethton, TN 37643
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I had a broken laptop that wouldn't turn on for me, when I dropped it off they told me they need a 40$ diagnostic fee but the total cost shouldn't be over 100-130$ then they call me and tell me all this other stuff is wrong when it was just working fine and that it'll cost over 230$ for it, then had to pay another 50& just to get it back later. Almost 100$ to just look.
They broke my phone while trying to fix the screen and then I had to take the phone to another store to have it repaired. It cost $90 to fix the damage Computer Pros did to my phone. Computer Pros also refused to reimburse me for the damage they had done. Also their manger was rude and completely unprofessional. Please dont go to computer pros they will rip you off if given the chance. Ive also talk to other people who have had slimier experiences with Computer Pros.