Zoo Babies: Winter 2018 »
Check out the cutest newborns from zoos around the country and learn where you can see them.
Check out the cutest newborns from zoos around the country and learn where you can see them.
From vacation ideas to gardening preparation, check out our September checklist to enjoy the rest of summer and get ready for fall.
From household hazards to insurance, here is a roundup of our best tips for ensuring your pet's safety.
Dr. Darlene Lannon is an excellent Vet. She took time with me and my dog who is old and has dementia. She is caring and goes out of her way to contact you to see how your animal is doing. I love her.
Very unhappy with this place! I would not advise leaving your fur babies here to board! After advising the staff to leave my pet alone for a couple of hours after dropping her off, they attempted right away to put food in the cage. They called me 10 minutes after leaving telling me to come get her as she (a less than 10 lb. cat) "lunged" at the front of the cage when they tried to open it to put food in. I was sorely dissappointed, and will not be returning.
$15 to write a prescription? This is not about cost to the Veterinary Clinic, this is about forcing clients to pay outrageous prices at their in house pharmacy.
The Lannons are terrible people. I brought my dog in for a uterine infection. Dr. Lannon called me and played on my emotion when my dog was ill. She never told me a price for the surgery. When I arrived to pick up my dog, Lannons informed me that the bill was $520.00. I then told them I only had 100 and could pay 100 monthly, until it was paid. The desk clerk said I needed to pay at least $330.00 to take my dog home, and if I could not come up with this money in ten days they would EUTHANIZE my dog. Then they called the police on me because I asked to speak to the owner after they told me it was out of their hands. I remained respectful and calm the entire time. When the police arrived he had no recourse because I had broken NO LAWS and committed no crime. Finally the owner had a glimpse of reason and decided to allow me to take my dog and pay 100 then and 100 monthly until it was paid off. After treating me like a piece of trash.A month later I call to see if I can bring my dog in for a $10.00 rabies vaccine (that is required by law) and make a $100 payment. They said because I owe them money they will not do anything else for my dog until paid in full. Thats right they accepted a payment plan, that I have held up my end, and they refuse a required by law rabies shot that I told them I would pay for along with my $100 payment for May 2015. They would not give my dog the shot and then rudely told me I should put the $10 towards paying my bill, like I am some kind of idiot for my dog getting sick and not having all he money right then. After clearly making an arrangement to pay monthly. I then asked for my dog's records, so I could get the shot elsewhere and they refused to let me have that too. Until paid in full. Even though I had again made an agreement and held up to it. These are terrible people. They care about money and not about people or animals. The owner who made the agreement with me (Mr. Lannon) did a risk assessment. He assessed that if he kept my dog he would also have to pay to kill it. And if he let me pay 100 and take my dog, they wouldn't have to pay and euthanize my dog and they would get at least the 100 I payed initially. I have never given this company any reason to treat me this way. They even said that if they euthanized my dog because I couldn't come up with money, that it was my fault. They said that right after talking about how they "care" about the well being of animals. They care more about your money.Avoid at all costs.
Hard to believe some of the negative reviews here. Having used this vet (Dr. Lannon) for 30 years, I can't imagine a better, or more caring vet. All three current vets are wonderful. The facility is nice and clean. If the staff are not friendly enough, say something to a vet when you see them. I've found most of them to be professional and courteous. I seriously doubt a surgery would happen without the vet personally consulting with the client. Most of the time they spend a generous amount of time with me and my pet. If they have a heavy workload, due to emergencies etc. that might change. I totally understand and appreciate that they would do the same for my pet. Let me add that my pets are like family and therefore my review might carry more weight than some of these disgruntled folks.
There are a few reason for three stars instead of five. First of all, I have to agree that some of the ladies at the front desk are not that friendly. They haven't made the mistake of being rude to me yet, but they act as if they are not happy working there. I also know someone personally who went there by my reference and they told me the girls were very rude to them. That made me feel horrible for referring them. I had to make a bunch of excuses on their behalf. Honestly, I should have called them up right then and spoke with the owner. Now, playing devil's advocate a little, maybe the doctors treat their staff badly. I try to think of things liike that and give people the benefit of the doubt AT FIRST. I have to say it is unnerving that one of the reviewers here did not meet one of the Vets ESPECIALLY since her dog had surgery. That is HORRIBLE business practice and I hope they make it up to that customer. I came to Lannon's because my husband used to take his hunting dogs to them years ago and suggested them. I was taking my two dogs to Pasquotank Animal Hospital which was a nightmare. Never ever ever go there. You talk about rude people! I could have literally jumped over the counter after a couple of those A Holes in there. Plus they did not seem like they liked animals whatsoever; that is why I switched to Lannon's. Now, compared to Pasquotank, they are a breath of fresh air. They take appointments which is what normal businesses do, thier facilities are clean and roomy. I saw Dr. Hugaboom when I first took my dogs there and she was really great, took her time with both dogs and with us and a plus - she seemed to love animals. There was a young guy as a Vet Tech or Vet Assistant, I don't recall his name, but he became one of my dog's instant buddies. He, too, seemed like he loved animals and was very kind and compassionate. Here's why I give them three stars so far. Today marks the second time I was told I would receive a phone call back and never heard back from their office. Granted, it is only just after 1:00 PM but I called when they opened this morning. I don't have all day to sit around and wonder if the dr wants to see my dog today for an issue he is having. The other time was this week when I called in a RX refill for my lab who has allergies and never received the call the meds were ready for pick up. I found out by calling for my other dog this morning that the meds were ready. That is not good customer service.They have a chance to redeem themselves. As a business owner, you should be watching online reviews of your company and making things right with people to improve your rating and most importantly to improve upon the reputation of your business. Word of mouth is a powerful thing and you must always assume your customer knows A LOT of people. Why would a business owner want to risk having their name tagged as a bad place? Especially when it comes to a Vet's office. Most people treat their animals like their own children and to some, those ARE their children. I think all Vet's offices need to think about that and start treating their 4-legged patients and their parents a lot better than I'm reading.I'll still continue to go there but I ALWAYS watch customer service and business practices and will make my decision to change the rating here once I see improvement in those areas.Overall, I would say I would recommend people to Dr. Lannon's Animal Hospital; however, I did that before and it didn't turn out so well. Not good! Losing faith in the Elizabeth City are REAL QUICK!
I have a hard time beleiving that you find the assistants here rude and that they don't provide excellent care for your pets. I have been going to Lannons since we got our first cat in 2007, since then we have added 4 more cats and 2 dogs and I have had nothing but stellar service and would not think of taking my pets any where else. I had to take one of my kitties there to be put to sleep he was so sick they took my right in and were very compassionate and I thank them dearly for all their sercives. I would highly recommend them to any one that wants quality care for their pets, yes they cost a little more than other vets but I feel what I get fom my money is well worth it.
Choosing the right vet for your pet can be tough. After all, your furry friend can't tell you how he or she feels about the doctor. Even though you're not the one treated by the vet, whoever your animal sees is obviously your decision. Since many veterinary diseases and injuries can turn into emergencies very quickly, it's important to have a go-to vet. This way, you can ensure you'll know whom to see when your animal needs care.
Speak to your friends and family about vets who've treated their pets. You can even talk to your groomer or an animal shelter worker for referrals. When you visit the clinics you've been referred to, check that the facility is clean, animals are separated and the staff is calm and courteous. Not all clinics are American Animal Hospital Association accredited. This accreditation isn't a legal necessity, though a clinic that's AAHA-accredited is guaranteed to offer high-quality medical care. To receive accreditation, the clinic has to meet the AAHA's standards in the areas of facility, equipment and quality care.
If you're looking for a specialist, you want to make sure he or she is board-certified to practice in that specific area of animal medicine. You'll want to make sure your vet is also convenient to visit, so there are factors to take into account.
The type of animal you own should play a part in which vet you choose as well. While your options are vast if you have a dog or cat, you may have to visit an avian clinic for your bird or an exotics clinic for your snake.
Just as there are many types of doctors, there are many types of vets. Some focus on livestock or house pets, while others may specialize in dentistry or surgery. They may work in a veterinary clinic or zoo, working specifically with the animals housed there, or travel to farms to work with livestock. Since horse racing and other equestrian activities are so popular, some vets are trained to work just with horses.
Diseases, like malaria and yellow fever are also transmitted through animals. Some vets have insight to diseases that affect both humans and animals. Vets have contributed to the treatment and cure of many diseases that plagued both humans and their furry friends.
Government agencies employ veterinarians as well. When an animal comes from a foreign land, these vets quarantine them and check for any diseases that may be present in an effort to control new diseases that can be brought into the country. Other Specific types of vets include:
A vet assistant works alongside the veterinarian and helps out around the clinic. In some cases, they may assist vets in surgery or restrain struggling animals during tests or lab work. The everyday duties of a veterinary assistant include; monitoring and caring for animals after surgery, keeping medical records, cleaning animals' teeth, feeding and bathing them, cleaning cages, sterilizing surgical equipment, giving animals medication, collecting samples for testing and performing laboratory tests, and offering grief counseling to pet owners.
It's a good idea to bring your pet to the vet regularly. This way, he or she becomes familiar and comfortable with the care providers, and you can stay on top of your pet's preventative care. If the animal is small enough, bring it to the office in a carrier. Just as you visit the doctor for a yearly check up, you should bring in your pet for regular check ups as well. During a routine veterinary visit, the vet will probably begin by asking you if there have been any changes in your pet's behavior or habits.
The vet will then take your pet's vitals, like weight, temperature, pulse and respiration rate, and perform a physical examination of the pet. During a physical exam, the vet checks the abdomen for swollen organs, and the legs, feet and joints for any potential problems. Depending on the age, breed or condition of your pet, your veterinarian may also check the eyes, ears and mouth.
When your vet conducts a full body examination, he or she will check out your pet's coat and skin, noting any hair loss, itchy spots or lumps. Keep note of your animal's shedding habits so you can let the vet know if anything seems abnormal. The vet will check for parasites, fleas, ticks, mites and heartworms as well.
Vaccinations are also important to your pet, especially if you have a cat or a dog, and your vet will suggest that you make sure they're current. Keeping up to date with vaccinations can prevent your furry friend from getting distemper, rabies, hepatitis and lyme disease. Some vaccinations last longer than others, so speak to your doctor about staying caught up with your animal's shots.
Just like your own health insurance, you want to make sure your animal is covered before he or she needs veterinary services. Some common animal surgeries can cost thousands of dollars, and you don't want to end up having to foot a surprise bill that costs more than your paycheck.
There's no set price for pet health insurance. Costs can depend on factors such as where you live, the age and breed of your pet, and how much coverage you want. Before you take out a pet insurance policy, you'll want to meet with your vet to go over what he or she thinks your animal should be covered for. Many vets believe that you should make sure cancer, chronic disease, hereditary and congenital disease, and common breed-related medical conditions are all addressed in your policy.
Some pet owners can't afford insurance for their pet, so there are other options to make paying for surprise pet visits as easy as possible. Some pet stores have wellness plans - which tend to be much cheaper than an insurance policy - that offer shots, check ups, screenings and discounts on various procedures your pet may need. A lot of veterinary offices offer payment plans for pricey procedures as well, as long as you have decent credit history. For a last-ditch option, there are even privately funded organizations that offer pet owners financial aid for their pet's treatments.