I called and Joe, the owner came over my house, diagnosed the TV explaining in details all posibilities. He took the TV to his shop, order and change the motherboard and brought it back. Unfortunately the motherboard needed to be changed. Joe dealt with it and my TV is working perfectly. However, I will not buy another Vizio again. I thank Joe very much for his diligence and profesionalism. The service fee was reasonable. I would recomand him to my friends and family. Excelent!
Joe came to check my tv said IT MIGHT be the power board. Said he would call with an estimate. Took my $50 and never heard back from him. Poor customer service
This is part one of a two part rating..I called Joe about my tv. He was here to look at it in 30 min. Very nice very informative and upfront!