I made a huge mistake by going to Geralis the customer service was terrible they promised to deliver the product within 10 days and after I wasted 2 weeks with Gerali I had to cancel my order to lack of professionalism by the staff at Gerallis and after talking to the owner of the company it was clear that you can not deal with this company the owner clearly told me that if you don't like our services you can go elsewhere know that is what I call great customer service Mr Gerali that is the way you treat your customers avoid this company at all costs they are terrible !!!!
Sadly, I did not listen to the reviews and worked with Gerali Custom Design. They seem extrememly disorganized and have very poor cusotmer service skills. After being given the run around for weeks, finally had a contract signed and measurements completed. Only to have the rep call me 3 days later saying opps, the piece doesn't fit after all...you'll have to choose a different color. AFTER the floor had already been chosen based on the countertop color and installed. No apology! Not even after I explained about the floors being installed. I am now fearful that even if I choose a new color that the countertop will not be installed correctly. If they install anything like they do business...YIKES