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5005 N Piedras StEl Paso, TX 79920
Dr. K. Bockelman - if you go to the emergency room and this doctor is working there, leave. This idiot doesn't have a clue about what he is doing. A man came in with a heart attack and he was completely lost. He was asking the nurses what to do.
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The holiday festivities are over, but January doesn't have to be a drag. It's actually the best time to finish projects and organize your life – all while having a little fun.
ER PHYSICAN IS ABSOLUTELY HORRIBLE . THE MOST UNPROFESSIONAL, RUDE PERSON I HAVE EVER COME ACROSS.WOULD NEVER BRING NOR RECOMMEND FAMILY OR FRIENDS TO THIS ER. SUBMITTED A COMPLAINT WITH TEXAS MEDICAL BOARD FOR HIS BEHAVIOR
Very poor bedside manner and efficiency by the ER physician. Lack of attention to medical issues by ER RN and support staff. As a nurse myself, I was surprised by the poor service and delay in care considering the facility is not a busy location. Very dissatisfied.
Horrible - I literally had an appointment today and I was 2min past their 15minute grace period and I was turned away - this is after several appointments I've had here w the female doctor that has made me wait over an hour to even get taken to a room and now because I'm speeding from work to get here she can't see me because I'm 17minutes late instead of 15minutes - ridiculous! They sure don't forget to charge my insurance and me up the ass but they can't make a 2minute exception- what have doctors come to now a days? Go anywhere else but here - maybe they will appreciate you better as a patient!!!!
Very sad experience a fellow service man an a good friend is in ICU . this week end as I went to see him I got the shocking coment that he should be unplugged. Memorial Day weekend and this soldier of the United States Army might not get a chance to fight for his life like when in 1989 he was willing to fight for the liberty and freedom of his country. Our prayers go to you soldier "And keep on fighting " someone said " a nation will be judged by the way that it took care of its veterans and most boulnerable "
I went in 2 times in 1 week. I was diagnosed with bronchitis. When I went back the second time I was told to stay off work for 3 more days. I told them I did not work on weekends. When I they gave me the letter saying to stay off 3 more days they included Sunday on it . I asked if it could be corrected and the MA said no so I asked to speak to the nurse that saw me he threaten to call the police. I asked why was he going to call the police and he said I was harassing the nurse. He would not let me talk to her so to avoid problems (especially since I was not feeling good at all) we just left. I felt I had every right to speak to her since I paid for the services. Never will go back there again.
Professional & courteous. I am glad I found this place.
On 11/2/2016 We arrived at the ER at around 6:45pm and only to have the WORST experience ever. Stood in in line for about 18 minutes while two girls at the registration window talked about personal problems. My mother was in excruciating pain where she couldn't sit any longer so I went back to the window around 7:25 and Jessica one of the rude staff members at the window stated there's no beds what do you want me to do. I walked away helped my mother up and left to Del Sol on the eastside. What a difference pulled up to emergency security came out and asked if we needed a wheel chair he took her in while I parked. They had taken my mother in to care for her within minutes of arriving. I WOULD NOT RECOMMEND GOING TO PROVIDENCE EAST TO ANYONE WITH AN EMERGENCY. Brenda Galvan please train your staff to have more urgency to help patients and to leave the personal issues for lunch breaks. Jessica needs a lot more training before putting her at an ER front desk.
Our appointment was at 10:40am to get results from a hospital stay. It is now 3 hours later and we are still sitting in the waiting area, no one has even taken any vitals. The paperwork from the hospital still has not been faxed over. When we called this morning to make sure that the clinic called the hospital for information the person I spoke to said she was going to to call hospital when we hung up. So now we have waited 3 hours for our appointment and are going to have to wait even longer to recieve the information when it should already be here. The young ladies working up front have little to no people skills what so ever. This Clinic lacks professionalism and organizational skills.
Last year, they apparently "lost" my insurance info. TWICE which I provided after I kept receiving bills for $2,000.Let's not leave out their wonderful customer service techniques such as, "Oh, um, I think we lost your insurance info. Yeah, um, we need it again." A couple of months after not receiving any further info., they billed me over $5,000 (?) and threatened to send it to collections for non-payment and no response from the insurance. The insurance paid their portion at this point. I had not received a $5,000 bill until I moved and the company changed their name. Finally after charging the insurance correctly (it only took about 6 months), there was an agreement to pay $500 as a consolidated bill.One yea later, my credit has been ruined due to "non-payment" for the magical $5,000 bill regardless of providing receipts for payment for the consolidated bill.They will drag out your billing issues and sell them to collection agencies,
Dr. Benitez is a fantastic physician but his staff particularly those working his phone lines fail and sympathizing with his patients. Almost feels like you have to go to great measures if you want to either speak or see him. He definitely needs to better educate those working and representing him.
Physicians and surgeons help to keep people - from infants to the elderly - as healthy as possible. These individuals provide diagnoses and treatments for a wide variety of ailments, and preventative care and early detection for more serious illnesses. Whether you love or hate going to the doctor, the fact is your physician is there to listen to your health concerns, take preventative measures against diseases and advise you on your options for staying in tip-top shape.
In 2013, there were more than 1 million doctors of medicine in the U.S., over 854,000 of which were active. Additionally, in 2012, there were about 18,000 active general surgeons in the country. It's important to know which type of physician or surgeon you need, how to choose the best one, and account for other considerations in order to stay healthy.
Patients can choose from a wide variety of physicians depending on doctor specialty and what problems they are experiencing. Here are a few of the most common types of physicians that you may see in your lifetime:
Your GP is the doctor that you go to for regular checkups, vaccines and to identify health issues. GPs can treat many different illnesses and injuries, from the common cold to a broken arm. If your health requires a second opinion or expert care, the GP will refer you to a specialist who has the skills to focus in on the issue.
Heart attacks and heart disease are some of the most common afflictions seen across the country, making cardiologists important to your long-term health. These physicians specialize in studying and treating the heart and related diseases.
Other than a GP, the dentist is likely the most common physician you'll ever see. These professionals work with the human mouth, ensuring that your teeth and gum health are up to par. Patients typically go to the dentist twice a year.
Dermatologists are focused on skin-related issues and diseases, from skin cancers, to acute acne, eczema, psoriasis, and general cosmetic concerns like aging and scars. Most will also perform annual or semi-annual mole checks to screen for any signs of melanoma, the most serious form of skin cancer.
If you have a number of sinus infections or have had your tonsils taken out, you've likely seen an ENT specialist. ENTs handle ailments related to the ear, nose and throat, often related to taking out tonsils and treating hearing issues.
For many women, their gynecologist and obstetrician are the same person. These professionals work with the female reproductive system to focus on reproductive health, fertility issues, prenatal care, options for new and expectant mothers, neonatal care and childbirth. OB/GYNs can also help in the early detection of breast or cervical cancer.
There are obviously a number of physicians that you can choose from, but how do you know if they're the best choice for you? Here are a few considerations to help you pick a physician:
Look at Your Insurance
Before you get down to the details, you need to verify which doctors are covered by your insurance and whether they are in or out of your carrier's network. Rates may be cheaper if the doc is in network – a doctor can be covered by your insurance but not necessarily in network. Out of network is typically more expensive. Doctors often add and drop plans, so it's important to ensure that your options are compatible with your insurance plan. Doing your homework will help you avoid unexpected expenses.
Check for Board Certification
Your physician should be certified through the American Board of Medical Specialties. Doctors must earn a medical degree from a qualified school, complete three to seven years of residency training, be licensed by a state medical board and pass one or more ABMS exams to be certified.
Examine the Reviews
Reviews of a doctor can reveal a lot about what your experience may be like. People may grade on staff friendliness, availability and effectiveness of treatment. Looking at these evaluations and getting recommendations from family and friends can direct you toward a physician for your needs.
Surgeons can literally hold your life in their hands, and it's important to find the best one that can put you at ease and treat you effectively
You need to feel comfortable with your surgeon. It's important to communicate your concerns and that your surgeon can respond adequately. Surgeons should be willing to go over the details of your procedure and answer any questions that you may have. They must take the time to discuss and address your worries.
If you're going in for surgery, you want someone that knows what they're doing and has a high success rate. Ask how often the surgeon performs this surgery and try to find one that regularly does it. This will give you peace of mind that you're in capable hands.
Your decision on a physician or surgeon can be majorly affected by the insurance plan you have. You may have insurance through employment, your spouse, your parents if you're under 26, or the marketplace if the previous options don't apply to you. It's important to understand how your insurance works to have the full picture of what you'll need to pay for.
Your insurance will have a deductible, which is the amount that you're responsible to pay for covered medical expenses. Some plans have coinsurances, where you must pay a certain percentage of the bill, and insurance will cover the rest. Co-pays state a flat rate for certain services, like paying $20 when you visit your GP or a $100 co-pay for an emergency room visit. Once you reach your out-of-pocket maximum, which will differ if you're an individual or within a family plan, your insurance may pay for 100 percent of covered medical expenses for the rest of the plan year.
If you plan to go to the doctor, need medication or have been recommended for surgery, call your insurance provider or go online to see what your plan covers. You can choose the best doctor for your needs, understand your options and prevent yourself from being blindsided by medical expenses.
Most doctors require a phone call for an appointment, although some may provide online scheduling as well. Be sure to have your insurance card with you when you set an appointment, and to bring it with you to the actual appointment. They need the ID numbers to verify your coverage, and will usually make a copy of the card for their files so you don't have to show it again unless your insurance changes.
When you call, let them know if you're a new patient, as this will require you to complete some paperwork for your first visit. Tell them the reason for your visit, such as your symptoms if you're feeling sick. It's also important to inform them if you have Medicaid and to find out if you need to bring anything to the visit, like current medications or medical records.
From here, the receptionist will likely ask what dates and times work best for you. During your call, it's important to be honest about your symptoms and the reason for your visit. This information will help the doctor treat you and give him or her an idea of what to expect. Your appointment may progress faster as a result, and the doctor can come prepared with a list of options to better care for you.
Doctors see a number of patients in a day, sometimes in 15-minute increments in areas where the physicians are in high demand. This can leave little time for doctors to perform thorough examinations, and they can end up missing certain problem indicators. While some problems, like a cold or flu, can be diagnosed in this time, more complex ailments require attention, which takes up time. Reviews can illuminate which doctors actively spend the necessary time with their patients and which ones are pressed against the clock to meet demand.
Surgery has some more dire risks attached to it, so be sure to talk to your surgeon about the potential issues that can come up as a result of your procedure. If a patient has a reaction to anesthesia, it can cause very serious complications, but this is an uncommon occurrence. Blood clots can be a significant problem after surgery, often caused by inactivity during recovery. Infections, numbness, scarring, swelling and death are all possible, but the likelihood of these issues will vary depending on the type of surgery you're undergoing. Talk to your doctor about your concerns and your risk potential.
Surgery affects people in different ways, but as you begin to emerge from anesthesia, you'll want to alert your nurse to any issues you may have. The nurse will tell you how the procedure went, what effect it will have on your condition, what to expect when you get home and how long it will take to get back to normal. If you start feeling pain, the nurse may give you medication to stop it from getting worse. When possible, it's also advised to move around to avoid blood clots from developing in your legs. This can be as simple as occasionally flexing your knee or rotating your foot.
Some surgeries are outpatient procedures, where people are released the same day. For major surgeries, patients may stay at the hospital for a few days to be monitored and address any concerns before being sent home. Discuss with your surgeon the projected length of the hospital stay and what you need to bring.
Your recovery time and follow-up expectations will vary depending on your procedure. For example, you can be expected to be on your feet within a few days of having your wisdom teeth taken out, but it may be weeks before you have fully recovered from a broken foot or heart-valve surgery. Your surgeon will give you a list of things that you'll need to do during this time, including what medications to take and when you'll be able to get back to work and other activities.
Every surgery will have a follow-up call or appointment to discuss your recovery and allow you to ask any questions about unusual symptoms or changes in your overall health. If you have a major operation, like heart surgery, it's important to make regular checkups with your doctor or a specialist to ensure that everything is normal. Visiting a doctor will help deter infection and verify that everything is healing as expected. These appointments will give you peace of mind about your state of health and ensure that any issues are caught early on.