6 months ago I bought my first car in Tokyo, I am very happy with the guys from Tokyo, the car came out in perfect conditions
Things were not done to my satisfaction, tires were over inflated (35psi instead of the required 30psi);the front bug deflector (GM product) was not installed as I requested; white glue can be seen from the reinstallation of door side molding;no oil change was done (the vehicle oil change mileag…
My driver's was Keith and I considered him a professional. Courteous, knew the city and friendly, I considered him to be both asset and a super driver to the Border Cab Company. He was so "hi-caliber, that I almost wished not having an automobile to take me places around town. Additionally, h…
I haven't even bought anything from there, but just one call to find out if they had a part for my jeep and he almost bent over backwards to help me. I hope he has the part I need so that I CAN buy something from there and make it worth his effort. Friendly service.
I give this dealer 1 star. Don't buy your used car from here! Long-story short, my mother purchased a used vehicle from this lot, and soon thereafter the engine light came on. She's asked them to take a look and see what the problem was, and they kept telling her it's under the manufacturers war…
Good prices and great cars I bought 3 cars i did not have any problems.I recommend the guys from Tokyo auto sales
I bought a car with Torresdey, great attention from all staff.. .
They sell lemons from IAA and Manheim. They would reset all the check engine when it was taken back to do engine work. They would do engine work they would just reset the check engine. Wouldnt recommend.
Great selection with Professional very approachable staff. Although they have been at this location for over 30 years, you really will see and feel the difference the moment you step on this lot. The salesman was pleasant, non-aggressive and really listened to our needs. I'll gladly recommend this car lot to all my family and friends.
For your own good don’t buy from this place. They are clowns selling pieces of junk, ripping people off and putting their lives in danger when they claim to repair the vehicles you buy from them. Hope to see this place shut down soon.
I just bought a beautiful 2016 Camaro from Southwest Auto and I can't give these guys enough praise. They were helpful, knowledgeable, honest, and all around made the buying experience easy. if you are thinking about buying a car in El Paso, stop by here first because my experience was just the best. I would suggest coming here to friends, family, and coworkers alike. I'm very happy with my new car.
My brother just recently purchased a car and it broke down, it's been 14 days since and the car is not fixed. He has no car and they don't want to return his deposit, he asked for the contract to be cancel before the 10 days and yet they refuse, he finance through the dealership so most likely they know they could of cancel the contract, my brother recorded conversations that prove the dealership refusal to cancel the contract. He has had trouble getting through the managers phone line since every time he has call; the front operator transfer's his call to voicemail. This dealership broke contract the minute their product is not working, or worst yet; they force the sell and ignore my brothers request to cancel contract, even after he did it before the 10 days. Don't buy from here. If you are dealing with the same problem contact the Auto Fraud Legal Center or if you need to call direct to El Paso Regional Office of the Attorney General 915-834-5800. This matter should hit the local news too.
The customer service after the sale is Great here. They really want to make sure the customer is satisfied. I have been very pleased with the entire experience.
The service after the sale is what made all the difference for me. Alejandro took care of everything. Literally. My CTS was well maintained and they provided the greatest customer service!