There are two people that works in customer service - Omar and a woman I believe she is in her late 40s, Hispanic, and she wears glasses. They are very slow and very stupid. I was the only one sitting in the waiting and both time I sit there for over an hour. Don't bother calling, because they do not answer their phones. If you want to get seen quickly, go to Sunland Park or Transmountain.
3790 E Lohman AveLas Cruces, NM 88011
One year ago today I walked into the bank to open a business account because the are supposedly a "Community Bank". My business was refused, because I had just gotten a divorce and was also going thru bankruptcy. What was worse was that the bank president said "you can come back later once you get on your feet and are doing better. Wow it wasn't like I was asking for a loan, I just needed a bank acct. Well BBVA wanted my money and all the accts of all my staff. A real community bank takes care of its community, not just those that are allready successful. Shame on u.
They lied when they posted their hours of operation. I really needed to get into the bank and exchange money for a trip we were taking but was very disappointed to see that they closed at 4pm instead of 5 like they posted .