I bought a new I phone & not until I finished my purchase & bought accessories for the phone did my salesman tell me they had no WiFi nor network nor had they had any for over 2 weeks! I needed my contacts & apps transferred to my new phone. They referred me to the store by Bassett! I couldn’t get to bssset for over a week & had to use my old phone for phone #’s, it was a pain. A week later I went to the Bassett store & they informed me the n mesa store is selling new phones to customers then sending them to other stores for service like transferring contacts & apps! This was the worst sprint store service l’ve ever had! I will not be returning to this store!!!
7. Sprint Store
I bought a new I phone & not until I finished my purchase & bought accessories for the phone did my salesman tell me they had no WiFi nor network nor had they had any for over 2 weeks! I needed my contacts & apps transferred to my new phone. They referred me to the store by Bassett! I couldn’t g…
19. Dr Cell Phone
I dealt with three different people, I found them all very nice and helpful. They fixed my phone for about 1/4 of what I would have spent for a replacement. I know this because 2 months ago I replaced another phone on my plan with the least expensive alternative. I would recommend them to any…
BUYER BEWARE! My experience showed this store to be manipulative, unethical, and unprofessional. Find another Verizon store for your cell phone needs.
Alfred is the worst manager I have ever spoken to not once but twice! He is rude, talks over you, plays the victim role and never takes ownership of what his staff has done or himself and hangs up on you. When you try to all back they just place you on hold. This time it was a simple transfer of ownership ship and issues with my billing because according to customer service he didn't do it right (and hes a manager!!). Both intances customer service had to get invovled to get it resolved.
I received above & beyond customer service with Mario. He is professional & very knowledgeable. I had a very unique situation with an iPad and he made every effort to make sure that my iPad was given back to me in the best condition. He even went the extra mile and contacted outside resources to help in the endeavor to help with the situation. You will not go wrong taking your equipment to Mario. He is an amazing and caring person that wants to make sure that his work is done correctly and customers are satisfied. Thank you, Mario!
the best in el paso texas hands down. no one comes close. offer great customer service and top notch parts.
This place is amazing! Great service! They replaced the charge port in 15 minutes. They have a wide variety of cases����
iPhone Xpeess saved the day yet again ��������������������I am so happy thanks Mario
Came back to premier for a 2nd visit. They were able to replace my screen in about half hour. Prices were about the same as everywhere else I called. Thank you premier wireless.
This has to be the worst place for customer service, cellular service, any service! Their phones never worked, we never received any service and were refused a refund. When we asked to talk to the owner, we were told "Jay" isn't in. The owner is Jehu Bordier, and I guess he doesn't want to face customers that are not happy with a lack of service. We switched providers away from this horrible place and can now enjoy actual service. Save your money and shop elsewhere. They do not stand behind their products or services.
I was very pleased with the service. Everything was professionally done.. I will strongly recommend this place :)