We were looking to have our apartment recarpeted and gathered a few reviews from different companies. Reynosa impressed me from the beginning, and their customer service was superb. They gave me samples to look at and included padding which was thicker than the others. These men did an excellent job and their professional attitude was greatly appreciated. Thanks again Reynosa Carpets
10015 Carnegie AveEl Paso, TX 79925
From Business: Triple S is a nationwide network of sanitary supply distributors with over 175 locations throughout the U.S. There are over 4,000 SSS brand products available exclusively through our membership organization to solve all your sanitary needs.
I came into Casa Carpet for the first time about 3 years ago. I was greeted by Terry Almeida, who was also very helpful throughout my visit. She's always been the one to assist me since then! I know I can count on her fantastic assistance. The prices and selection here at Casa are the best I've …
Customer Service among the best in town! The service rep was very knowledgeable and genuine in helping me choose the right rug for my newly purchased house. The quality of Persian rugs in inventory are Second-to-None in the El Paso area. A truly genuine professional experience, highly recommend.…
17. Reynosa Carpet
We were looking to have our apartment recarpeted and gathered a few reviews from different companies. Reynosa impressed me from the beginning, and their customer service was superb. They gave me samples to look at and included padding which was thicker than the others. These men did an excellent…
El Paso, TX 79936
From Business: The first phase of the Dual-Wash Process utilizes a Low Moisture Soil Extraction System. This system deep cleans your carpet with a combination of a low-moisture cleaning solution, and a power agitation component. Working together, they break the molecular bond of the soil to the carpet fibers. Simultaneously, the powerful…
20. Stanley Steemer
Can you say rip off? They were in and out in about 15 minutes and they charged me almost $400. A week later, my carpet was worse before Stanley Steamer cleaned it. Whatever you do, do NOT buy the doormat. Whatever they tell you about it, it's a bunch of BS. You can buy a carpet cleaner at Walmar…
3842 Durazno AveEl Paso, TX 79905
From Business: House of Carpets Inc. DBA Casa Carpets has been helping the greater El Paso area with all of their flooring needs for over 100 years. We would like to thank all of our valued customers that have helped us succeed. We would love to help you and or your business with all of your flooring needs, With our new mobile shopping e…
1820 Dale Douglas DrEl Paso, TX 79936
From Business: Carpet and Rug Cleaning - Emergency 24 Hour Water Extraction Services- Since 1981 - Residential and Commercial - Insurance Claims - New Carpet Sales and Installation - Carpet Repair - Air Duct Cleaning .We have provided full service cleaning and water extraction services to El Paso businesses and residents since 1981. We a…
403 San Saba RdEl Paso, TX 79912
From Business: We are a family owned, value-driven company that is passionate about earning the trust of each and everyone of our valuable customers. At Chaz Carpet Cleaning, we take pride in consistently providing honest and friendly service, superior quality, and
I was extremely satisfied with the service and the products. I ordered two handmade lamps from El Paso Rugs and they arrived so securely packed and were beautiful beyond my expectations. I am very pleased with the service and the lamps. Would definitely buy from them again and highly recommend them. Excellent company.
My wife's allergies have been tremendously reduced since Steamway cleaned out our duct system. We have noticed a HUGE improvement in out breathing and air quality. And when the team arrived to do the work, they were on-time, very nice and professional.
The first time I used steamway carpet cleaning was in May, and I've used their services a couple of times since then. There's a 2 person team that comes out and does the work. They do a great job every time!
My dog had gotten to the carpet and messed it up. Steamway came and was in and out really quickly and got everything good as new again. If you want clean carpets, these guy really know what they're doing.
They were ON TIME at my home for my estimate & all work done. Carpets West has wonderful customer service. YOU MUST visit their showroom...it is great! My home looks fabulous. Thank you Carpets West!!
The two-man team were very polite and professional. Arrived on time and worked hard to remove a difficult stain we weren't able to remove on our own. Steamway worked hard and I thank them for that!
Ordered Saltillo poncho 09/12/2016, order arrived 09/15/2016.Item as described, very quick order processing. Item arrived in new condition, well packed. This review is gratuitous.Thank you.
They cleaned a few rooms in my house, and I was very pleased with the work they did. The gentleman who did the work arrived on time and was very professional. And my carpets look great!
EXCELLENT SERVICE....ON CARPETS, AUTOS, MATTRESS, SOFAS....HAVE RECOMMENDED HIM TO SEVERAL FRIENDS AND ALL HAVE BEEN TOTALLY PLEASED....THEY HAVE RECOMMENDED HIM TO FRIENDS :)
Mistakes happen, and when it comes to owning a carpet or rug, mistakes usually mean stains. The plush softness of carpet and rugs comes with a price: the time and care required to clean them. Cleaning your carpet or rugs can require some extra work and special techniques that differ from typical hardwood or tile floors. In some cases, you may even need to hire a professional to get the best results.
For minor stains or routine cleaning, it's possible to effectively treat a carpet or rug yourself. If a thorough vacuuming doesn't get rid of dirt in certain areas, here's how to tackle them on your own.
A number of liquids can stain carpet or rug materials, including wine, coffee, nail polish, or blood, to name a few. Depending on what caused the stain, the carpet or rug's material, and how long it's been there, you may need to use different techniques or cleaning supplies to get rid of it. In general, though, keep the following ground rules in mind for stain removal:
- Apply a cleaning solvent directly on the stain, if needed, and allow it to soak in for a few seconds.
- Use a damp cloth to blot the spot. Don't scrub or apply too much pressure, as this might only further embed the stain into the carpet or rug.
- Rinse the cloth and continue blotting until the stain is removed.
Take these steps to remove a stain as soon as possible to prevent drying.
Some stains may come out with little more than water or a mild soap. More serious stains may require a solvent to make removal easier. The best solvent to use depends on what caused the stain.
-Water-soluble stains: These include berries, cola, food dye, jelly, mud, washable ink, or wet paint. Mix a solution of 1/4-teaspoon nonbleach detergent (or white vinegar) with 32 ounces of water.
-Dark water-soluble stains: Chocolate, coffee, mustard, tea, wine, and bodily fluids often stain much more readily than other water-soluble materials and need a different solvent. Use 1 tablespoon of ammonia mixed in 1 cup of water first. If this doesn't work, try combining one part chlorine bleach with five parts water. These solvents may remove color from certain fabrics like wool, so check with the manufacturer for the best cleaning method.
-Oils and waxes: This would include glue, gum, nail polish, and cigarette residue. The best way to clean each of these varies - some may need to be simply scraped off or, if possible, frozen to make it brittle and then chipped away. Most glue can be dissolved and removed using a solvent like rubbing alcohol. Nail polish may also be dissolved using rubbing alcohol or with nail polish remover containing acetone.
Why You Should Hire a Carpet Cleaner Service
Unfortunately, some stains may prove difficult to remove using household products. In any case, vacuuming and spot cleaning may not be enough to get your carpet or rug looking like new again. That's why many homeowners opt to hire a professional carpet cleaning service on a regular basis, around once every 12 to 18 months.
When it comes to heavy-duty carpet cleaning, you have many options to pick from. The two most common methods for cleaning carpets are steam cleaning and dry cleaning.
Steam Cleaning Carpets
Steam cleaning is a common method for professional carpet cleaning, but the name is somewhat misleading. Steam-cleaning services use machines that utilize hot (but not boiling) water in combination with a vacuum. The water is heated inside the machine and sometimes mixed with detergent before being sprayed directly onto the carpet. At the same time, a vacuum sucks up the water almost immediately after hitting the fabric. The hot water extracts far more dirt and stains than would be possible by hand.
Cleaning machines using hot water extraction can be purchased or rented for home use, but they aren't always as powerful as what professional cleaning services use. Improperly drying the carpet may also cause bacteria or mold growth. Professional cleaners also employ a number of other methods to pre-treat the carpet and ensure adequate drying. For these reasons, professional carpet cleaning may be preferable to do-it-yourself methods.
Carpets or rugs can also be thoroughly cleaned using a dry-cleaning method. As the name suggests, there is much less water involved in dry cleaning, which means the carpet can be ready to use in less time. Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.
What to Ask a Professional Service
Before choosing a professional carpet cleaning service, make sure you will be getting what you paid for by asking the right questions and doing your homework.
Decide Which Method to Use
Again, there are pros and cons involved in using a hot-water-based cleaning service or dry cleaning. Take into consideration not only cost, but how long the process will take from start to finish, including drying time. Also take note of the material your carpet is made from, and consult the manufacturer if possible to learn about the best ways to clean it. If you or your family is sensitive to any chemicals, be sure to keep this in mind and ask about what chemicals are used.
Research Online or in Person
You can find reviews of most professional carpet-cleaning services online, as well as information about a company's specific process, the chemicals used, and cost. It's also wise to ask friends and family members about services they've used in the past to get a recommendation. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them.
Ask About Employees and Services Offered
Carpet cleaning services will be entering your home, potentially while you aren't there, so you want to feel comfortable with the business you trust with this responsibility. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
Getting a Quote
If you've found a carpet-cleaning service you can trust, ask to get a quote. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. It's also common for businesses to sell customers on products and services they don't need. Don't hesitate to ask questions if any detail about the quote is unclear.
Choosing a Carpet Cleaner
If you instead want to rent or buy a carpet-cleaning machine to use yourself, you have many options to pick from.
Since heavy-duty carpet cleaning isn't a frequent activity for most homeowners, many choose to simply rent one of these machines. Of course, renting is usually much cheaper than owning a machine or hiring a service, which is the biggest advantage in this situation. But not all rental units perform equally, and some might require extra drying time or the use of special solvents that will cost more. There's also the time and effort that goes into carpet cleaning - renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Also, improperly drying carpet could allow harmful bacteria and mold to grow. Before renting a carpet cleaner, make sure you're up for the task at hand.
Owning Your Own
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Besides price, take note of the features of a unit and compare them to what you most need from a carpet cleaner. Some models specialize in removing allergens from pet hair, while others may work better on tough stains, for example. Another key consideration: Make sure you have room for it. Some carpet cleaners can be bulky and require ample storage space.
Other features you may want to look for in a cleaning unit include:
- Attachments: Some models include special attachments that work on upholstery, stairs, bare floors, or small spaces.
- Brushes: Some units may not use a brush to agitate the carpet, while others might use a stationary one or multiple actuating brushes.
- Hose length: Bigger machines can be hard to maneuver around a room. Having a detachable hose of considerable length can make it easier to clean open spaces as well as more cramped areas.
Make the right choice in carpet cleaners by considering all the options available to you and how they fit into your needs and budget.