Ever since we lost our regular delivery man we get our neighbors mail, they get ours, we are always giving each other the mistakes delivered to our homes. The new guys walk across our grass and rocks and I have a note on our box asking them not to. I complained to our local postmaster on Remcon and she said the postmen take the shorter route to each house!!!! How about that for an answer to keeping our yard looking nice. Might as well have talked to the wall.
Horrible!!!! They lost a package, i kept calling to communicate about the matter nobody ever answered the phone, i tried for about 4 days in a row at different times and no success. And of course they swear i received the package but i never did , they are clueless !
Been waiting hours to pay for a passport photo. The only ONE agent they have is out to lunch and they weren't going to tell me until I reached the front of the line after an hour in.
our carrier will deliver mail twice a week,after mail has accumulated.Lazy,just here to get a pay check,doesn't have any pride in the job .
Doorbell rang at 7:30 AM. I work until midnight so still in bed. Hustled to get to the door, get there just as the guy is getting back in his truck. He looks RIGHT AT ME and drives off. The notice has my address on it and nothing more. This sorry sad-assed POS doesn't care if someone in my household doesn't get their Christmas present on time this year. This is what our extra money pays for each time they raise the rates? Now I have to try and drive all the way down to the substation to get this, and have no idea when I'll be able to do so. Merry F***ing Christmas to you, too! I wouldn't give ANY stars for this sorry service if Yelp had the ability to do that.
This post office is the worst! They loose stuff then try to lie about it. The staff is rude and not helpful at all!
Horrible customer service! ! !I don't believe customer service skills are checked nor required to be an employee at the front desk.
This Is the worst post office . they have lost my package when they talk to the post The mailman delivery/woman. she swears on my mailbox but it is never to be found. I going up to her to confront her about it and still she swears that she put it in there and he never received anything. So rude careless and disrespectful towards the customers they give their job is it really matter because all they do is drop off mail. If I could I would not put any stars I'll put a big zero.
postal carrier knocked on door to get signature and left notice. didn't wait for me to answer. now come to find out they wrote the wrong tracking number on notice. Can't contact on phone. One says not in service, which I believe....no one is working, and the other says memory full. I just lost my confidence in this branch. Can't arrange for re-delivery. They raise the rates and customer service goes down. What are we paying for?
Moved to area was told the first week a new mailbox key would be available in a couple days. Went to pick it up a couple days later then was told it was not there, and they have no idea when one would be available. Have called many times since letting it ring many times only to never get an answer or even answering machine. This review is for the 4100 Hercules ave location.