I had therapy here a couple years excellent treatment would recommend this house to anyone Duncan one on one treatment...My wife also had to have therapy...needs therapy now but can't go cuz of OBAMACARE..SAD TO SAY I would have love for her to go there....best of luck DUNCAN
The staff here is very friendly and welcoming. We were helped by Ms. Heredia. She was very helpful in getting my mom her hearing aids and she was even able to help her with some other resources to help my mother to hear better when on the phone. I am so thankful to Ms. Heredia and the staff at Volar for helping me and my mother. We will be recommending Volar to others.
I had a similar experience with these ladies and gentlemen awhile back in 2015; the receptionist and my PT doctor, Kathy Roth, wasn't too accommodating with me either, and kept re-doing my schedule, let alone that I came all the way from New Mexico, in hopes just to be treated with a little more dignity. However, I also have special needs as well as had to be persistent about those additional needs being met. But so far I haven't been able to find an awesome PT office anywhere in the Borderland, for they do things pretty old school here as opposed to Southern California. Ms. Erica could have been nicer to the patients up front, let alone myself, though she had to multi-task quite a bit with the entire staff as well as the patients. However, us patients should always come first in ANY doctorial practice, and should attempt to do all they can for us and with a great attitude. Ms. Roth's brother that owns Hagan Imaging down town is also a snob, and didn't want to accommodate me either, nor his ditzy female staff. And his wife kept cutting me off, and almost never let me finish a sentence, though at times tried being helpful to my needs. What is it with female workers in a provider's office making things more complicated in the Southwest anyway? Please ladies, get it together; not one of us were made the same but then they weren't afraid to treat me like a little kid as opposed to a full grown adult, despite my differently-abled capabilities. And then they wonder why on a political level, why their home town being in El Paso is considered by many to not be part of Texas, though it's considered to be one of the largest growing cities in the state. However, based on how many of the medical providers treat their patients, not very impressed with the proud state Texas at all. But on the contrary, if you don't mind being dictated by a white lady while her faculty plays "follow the leader" then this practice will be a right fit for you! But if you don't, then this office will be a nightmare. Also, some of the interns and people that work at these Tier 1 facilities are good-looking, but watch out. They're snobby attitudes and passive social avoidance if you dare speak up for yourself can mean trouble for you in the long run. The only thing I give these guys now is the fact that their practice doesn't appear to be prejudice when it comes to skin tone and different nationals, which is a good thing. But hey, I'm a minority on a bunch of different levels, so I'm rather used to being treated like crap pretty much everywhere I seek medical treatment; even at the dentist. (Loose translation) But in all regards, please be careful when you go out to seek a patient-care office, and don't be afraid to ask questions or to speak up for yourself. Justice comes from us....not our current president, government or even Congress. God Bless. ~Francesca H.
Terrible customer service! I have called everyday for weeks asking to speak to Veronica Heredia "coordinador "and she is never there. Calls go straight to voicemail and I never get a call back! It was also very difficult to get in touch with her initially to get my elderly mother an appointment. I'm very disappointed and I've been told that I'm not the only one who never gets a response.
I have been doing business with Regional Finance for years. I just refinanced my loan with a monetary increase with no problem. I had a death in the family and forgot my payment. They are very professional and the services and very good. They are very personal when you come in and always greet you with a smile. I am very pleased with the services with Regional Finance.
This is by far the best physical therapy place in the entire city! They have the most modern equipment, best staff and an exceptional facility. Top notch all the way around!
In 2014, I was hit by a van while cycling. I suffered various broken bones, sprains, and injuries. I spent one week in the hospital, another at a rehabilitation facility, and three weeks at home with a PT. I then had to begin outpatient PT. After visiting multiple PT offices, I decided to give Reaction a call. From the moment I rolled my wheelchair in, there was a significant difference between Reaction and the other facilities. The environment was warm, friendly, and positive. The physical therapist, Henry, had assessed me and was eager to begin my therapy. I spent the next four months at Reaction. I developed a bond with Henry and his staff. I will forever be thankful for the help they provided. It was the most difficult period of my life, but with the support of my wife, family, friends, and Reaction, I was able to get back to work and resume my normal physical activities. My body will never be 100%, but Reaction got me as close to that goal as possible.
This company gives quality care to all of their patients. My experience with 4 other clinics in the surrounding area does not compare to the Physical Therapy experience I went through here.
I love how I am well taken care of at Manual Physical Therapy. They listen to all of my questions and answer them thoroughly.
Dr. Parga was excellent and was able to find my exact origin of pain. He worked me hard during therapy and helped me get back to where I needed to be.