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BBB Rating
A
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sat:
Sun:
Payment method
visa, all major credit cards, amex, mastercard, discover
Location
Bassett Ctr
Category
Nail Salons
Other Information

Bike Parking: No

Wheelchair Accessible: Yes

By Appointment Only: No

Parking: Lot, Free

Reviews

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Atmosphere
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Service

The Vietnamese Nails & Beauty Association (VNBA)proudly presents Top Nails , El Paso , TX as one of the Top Best Salons for friendly staff , quality services , perfect sanitation and Creative designs !

rdbrown1988

05/27/2014

Overall
Horrible

I always go here to get my eyebrows done and they do a good job so I decided to get a mani and pedi. Horrible idea. They wanted 15 extra to get gel on my toes and 15 to get it on my hands! When I decided not to spend the extra 30 they got upset and wouldn't let it go. She rushed my mani&pedi and did a horrible job. My nails are so short and the polish looks awful. I'll go back for waxing but I'll never do anything else there.

Ingrid A.

05/06/2014

Overall

So a friend I decided to go here opposed to our usual spot. WORST DECISION EVER! I initially went in for a pedicure and fill-in. The pedicure was rough and uncomfortable and super quick she scrubbed each foot a total of 3 times and rinsed it off. My feet are still rough then she sat me down for a fill-in and I changed my mind and payed her $22 for a terrible pedicure. The entire pedicure everything that came out of her mouth was about up selling me to spend more money, now I get it's her job to make more money but she wouldn't stop trying to get me to wax my eyebrows, get gel polish for an extra $15, get a spa pedicure for $30. What I'm trying to figure out is why would you attempt to change my mind to get a spa pedicure when you can't even do a regular pedicure properly. Not to mention I had a friend who actually proceeded with another worker and got a fill in. She mentioned that she was continuously getting upselled. She had an acrylic nail that cracked that actually needed to be removed and the idiot just threw gel on top of it, and since she decided to only get the tip painted you can see exactly where her nail was cracked. To top it off the paint job was not clean and neat. It's as if everyone is rushing and offering you extra services just to get more money out of you. I will never go back to there not to mention their polish station is limited.

kgoldeny

03/09/2013

Overall
Assembly Line Pedi

The guy rushed over my pedicure. Couldn't even tell I had anything done to them. The girls do good work. Will not let the guys do anymore of my services

jlillie

03/14/2012

Overall
HORRIBLE!!!!!!!!!!!!!! They di...

HORRIBLE!!!!!!!!!!!!!! They did my pedicure in a hurry, the massage was more like I was getting hit in the calcaneus. They left me in the chair forever so I had to stand up barefoot to pay. My nails got damaged, so unfortunately I had to return for a rush painting (Grrrr...) The guy was mad at me and told me right away that he won't fix it the next time. WHAT THE HECK!!! Don't you think that is so rude and unrespectful!! PLEASE don't go to this place!!! All of them are always in a bad mood, they don't care about doing a good job, just by making money. This place is located in front of TARGET in the east side. AGAIN, DON'T GO THERE!!!

claimed iconBusiness Response07/08/2012

Top Nails locate next to Kohl's. This customer got wrong review with Best Nails which is the one across Target. Please when customers are doing review make sure please you get the right name of the salon if not, it is not fair to the salon does not doing the bad job but still have bad review!!!,,!!!,!

This listing has been claimed by a business representative.
jwoj68

02/03/2012

Overall
Not good.....I am new in town ...

Not good.....I am new in town and saw them in the mall and wanted to get a fill. They chipped all my acrylics and did not even match the pink acrylic correctly. so you could see that the old nail was chipped. she then used a clear coat that she did not clean off first so one of my nails had glitter on it. then she filed my nails and i had rough patches all over! OVER CHARGED as well!

daliaroldan

03/19/2011

Provided by Citysearch - 
Overall
HORRIBLE SERVICE!!

HORRRIBLE DAMN JOB!! i just needed a manicure wich means cut my nails nice and short and they cut them all diformed like if a 3 year old had cut them. and im not even exxagerting, i shouldve posted up a picture of how they looked but was so mad i came straight hm and redid them. NEVER GO THERE! EVER! not unless u want a bad service.

ElPaso83

08/24/2008

Provided by Citysearch - 
Overall
Horrible Service

They rush you in and rush you out. They are rude and do a HORRIBLE job. I tried that place out when they opened and they made my nails to wide and thick. They like to pile on the acrylic, they are not gentle when handling your nails, they are rude especially the main lady that works there. It is very hard to find a good nail technician here in El Paso!!! I no longer trust the nail techs in the mall.

lulu22black

06/29/2007

Provided by Citysearch - 
Overall
DO NOT GO THERE!!!

I HAD A FRENCH MANICURE DONE HERE. WHEN THE GENTLEMAN WAS FINISHED, YOU COULD SEE THE SIDE OF MY NATURAL NAIL. FOUR OF MY NAILS HAD BUBBLES. I TOLD THEM I WANTED THEM REDONE. A LADY THEN REDID THEM AND NOW THE NAILS ARE SUPER THICK BECAUSE OF ALL THE ACRILIC THEY PUT ON AND ABOUT THREE OF MY NAILS HAVE BUBBLES. I ASKED FOR A REFUND AND THE MANGER TOLD ME THEY DID NOT GIVE REFUNDS AND I COULD HAVE A GIFT CERTIFICATE. I ACCEPTED THE CERTIFICATE BUT I DO NOT PLAN TO GO BACK AS TWO OF THEIR EMPLOYEES DID A BAD JOB ON MY NAILS. DO NOT WASTE YOUR TIME AND MONEY.