4048 Loma Dante Dr., El Paso, TX 79938
Wheelchair Accessible: Yes
I received above & beyond customer service with Mario. He is professional & very knowledgeable. I had a very unique situation with an iPad and he made every effort to make sure that my iPad was given back to me in the best condition. He even went the extra mile and contacted outside resources to help in the endeavor to help with the situation. You will not go wrong taking your equipment to Mario. He is an amazing and caring person that wants to make sure that his work is done correctly and customers are satisfied. Thank you, Mario!
iPhone Xpress is Amazing! They are very knowledgeable, professional and Certified by Apple! Each time I've gone to IPhone Xpress I was never disappointed! They deliver awesome customer service and make sure you know what's goin on! Take your Apple product to Mario! You won't be disappointed!
Mario, thank you so much for all your help! To anyone choosing to get your phone fixed with iPhone Xpress, you're in good hands! I previously stated how he was very helpful, well I would like to add on how Mario followed up on my situation with the previous person I took my phone with. The previous person instead of fixing my phone, stole parts from it which I had to later pay out of pocket to replace. Mario was kind enough to help me settle something with the previous person I did business with. Aside from doing a good job on fixing my phone, and knowing what he was doing, I am grateful to have trusted my phone repair to iPhone Xpress. The fact that Mario was willing to help me out showed a whole lot about his character and integrity to go out of his way to keep customer satisfaction and went the extra mile after business was already done. Thank you so much Mario you're a great person and El Paso needs more trustworthy and honest people like you running businesses!
Best customer service I've experienced! Previously had my phone being "fixed" for a month, ended up phone less, no refund, and with missing parts, plus was given a useless cracked screen that initially wasn't cracked. Mario fixed my phone in less than 10 minutes and was extremely helpful and knowledgable of the previous "work" done to my phone and was able to fix it without a problem. Thank you so much!