Franklin Optical Co
9870 Gateway Blvd N Ste B4, El Paso, TX 79924
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The staff is over all great and helpful, the doctor is very attentive. The only issue i have had has always been the same, Estela is one of the techs and she is absolutely rude. I brought my daughter in a few months back and she had the same attitude, I come in today and I guess she wasn't having a good day again. She argued with me when I said she was being rude and then said " I was rude". I have never been treated this way in any doctors office. This is the last time I come here. Very unpleasant experience. It was very unnecessary. As providers you have a job because you have patients, with out patients you don't have a job. You aren't doing me or my family a favor you are providing a service.
04/15/2011Provided by Citysearch -
Not recommending this place.
The clerk was nice and helpful, but the doctor has No tolerance for kids, only to the ones I guess that sit and don't talk. My kids were curious what was going on, but the doctor had no patience and no tolerance for them. He didn't even finish the exam, my kids were bothering him.
If you're an adult by yourself and don't make a peep, then go, if not go far away from this place!!!!!!!
01/29/2009Provided by Citysearch -
honestly i had a great experience at this optomitrist.The nurses and doctor were very helpful and sweet...I never felt less then when they assisted me in recieving my prescription. I think that iwill most definetly go to this place of business for any of my optometry needs...Thank you...For being so helpful and nice....