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El Paso Water Utilities

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(915) 594-5500

1154 Hawkins Blvd Ste 1El Paso, TX 79925

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Water Consultants

(3 Reviews)
CLOSED NOW
Tomorrow: 8:00 am - 5:00 pm
General Info
El Paso Water Utilities has been providing a range of water and waste water management services since 1963. It helps in saving water for irrigation of crops, landscape, construction and manufacturing purposes. El Paso Water Utilities offers online bill payment services. Its wastewater reclamation plants helps in meeting drinking water standards. El Paso Water Utilities provides stormwater maintenance and planning services. It offers land use development control and open space planning services. El Paso Water Utilities also provides erosion control services to limit the contamination of debris. It features finance, purchasing and engineering departments. El Paso Water Utilities offers technical assistance and customer support services.
BBB Rating
A+
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Extra Phones

Phone: (915) 594-5679

Phone: (915) 594-5775

Fax: (915) 594-5593

Fax: (915) 594-5679

TollFree: (877) 433-5697

Payment method
debit, invoicing available, master card, visa, cash
Other Email

Category
Water Consultants

Reviews

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Yolanda V.

10/04/2016

Overall

After waiting 30 minutes on the customer service line to let them know the water bill had been paid $500.00 worth. They said my account was completely closed and I had to set up a new account the charge would be an additional $75.00. All I wanted was my water turned on again. Oh my we need to move near a river or dam and pump our own water. These people running the PBS board are money hungry. They do not care about the disabled and elderly. All they care about is making more and more money to pay their salaries. We are surrounded by the illuminate everywhere we turn.

Liliana M.

09/06/2016

Overall

Worst service ever. I have been trying to register for a day so I can pay my bill and get locked out of the web page. Then I call a number and I´m told to call again because they can´t attend my call!

TL
Teresa L.

04/21/2014

Overall

Absolutely one of the worst business practices here in El Paso. Try calling the office - there is a 30 minute wait time and sometimes, there is a message saying there are too many callers.



Perhaps this is because of their unclear and late billing practices, and the use of an insufficient automated payment service.



I feel sorry for any El Pasoan that has to call EP Water Utilities. It will be a huge waste of a couple of hours of your time.