More Info

General Info
Founded in 1873, Barnes & Noble is one of the largest booksellers in the United States and a Fortune 500 company. The company maintains more than 800 bookstores throughout the country. It operates an online channel that offers an option for the in-stock selection of in-print book titles. Barnes & Noble serves more than 8 million customers per year. In addition, the company attends over 4,000 customer service requests per day. It sells nearly 300 million books per year and is known to be one of the largest coffeehouses in the U.S. Barnes & Noble has publishing and distribution rights for more than 10,000 titles. In addition, the company hosts over 100,000 community events in the U.S. Maintaining a location in El Paso, Texas, Barnes & Noble s stores also carry a collection of videos, DVDs, CDs and magazines.
Payment method
visa, amex, discover, all major credit cards, mastercard
Location
The Fountains At Farah
Categories
Other Information

Parking: Garage

Bike Parking: Yes

Price Range : Average

Reviews

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RM
Raul M.

09/27/2021

Overall
Selection
Service

I would give five stars to the book store itself yet the Cafe inside the place has an element/employee that has a very bad and I dare say even a discriminatory attitude against certain sorts of Mexican sub-ethnicities, given that he is obviously of Mexican descent himself. I have been served by this guy more than five times and consistently I get the same rushy and disagreeable attitude. Today he shouted to me the same question twice. This seems to be the trend of in respects to his demeanor and bad customer service towards me. I stuck around and observed that he gave service to a white non-Hispanic man with a friendly and professional attitude; entirely different to the way I was treated. That action is what prompted me to writing this review. Usually when I get the other baristas to take my order in the most agreeable and professional fashion. I did not get his name given that I wanted no trouble but he is a Hispanic, overweight man going on about 5.6 or 5.5 in height; I also believe he is the manager at that specific store. I will not stop coming to this place because of this unprofessional element; however, if this trend continues against me, a long time customer, I will get his name and submit a concern to the local BBB.

Details

Phone: (915) 594-3024

Address: 8889 Gateway Blvd W Ste 120, El Paso, TX 79925

Website: http://www.barnesandnoble.com

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