This lady is ridiculous. I rented the place for my daughters birthday. One was turning 15 the other 29. I was specific on needing 8 tables and 64 chairs only. A week before the party she calls me and tell me that she needs Help removing tables and chairs. I agreed to help her. That day she said she was sick and couldn’t help so I recruited some of my friends to do it. Then she calls me the next day to ask if I can pay her an extra 100 dollars to move the tables. I moved them why would I give her more money to perform a job I did? She then proceeded to tell me that I had to move the chairs back in because she couldn’t do it because she wasn’t feeling good. Anyway I asked her what did I have to do to bring alcohol to the party. She said I needed a bar tender, fine, I paid for that, great bar tender by the way. I had to tell the lady that works there to clean the table cloths at least because they were filthy and so were the chair covers. The only thing the lady that works there did set the tables. They didn’t even put the bows on the chairs. The day of the event, when my guests were already there, she called me to tell me that she wasn’t aware that there were going to be minors. How in gods green earth did you not know there were going to be minors? One of my daughters was going to turn 15, she just wanted more money. Piece of advise, get everything in writing, this lady would try to squeeze you for money every second. I planned that party, decorated, hired the DJ, did the lighting, and got the catering. I also cleaned the place before and after. I paid for a service I didn’t get, go somewhere else this place is not worth the hassle. I have two more events, I have planned events in the past and I have never encountered a person like this. I would never do anything in this hall again. The party was great thanks to my efforts and ideas. The hall had no part in it except for the aggravation. I gave it one star because I couldn’t give it zero. Don't say I didn’t warn you...oh and the 5 star reviews are from people she hired, the place is run down, and dirty. Shame cause it could of been a nice place if ran by people that value customer service and they cleaned it up.
Constantly call to keep track of your order. They will not contact you to let you know the status. I ordered a large package and it took about three months before I got it. Granted I didn't followup on the status until then but I think they should of had the curtosy of at least attempting to con…
11233 Rojas Dr Ste BEl Paso, TX 79935
From Business: Your senior year is significant. With over 80 years' experience, Prestige Portraits by Lifetouch has a rich history of quality photography and a deep commitment to providing you with exceptional senior portraits. The importance of capturing your true personality to commemorate this milestone event in your life is our top p…
12364 Tierra Laguna DrEl Paso, TX 79938
From Business: IndiePics is based in El Paso, TX . This is an innovative and modern photography company with fresh ideas and well priced packages. A new age requires a new way of documenting the most important events in your life. visit www.indiepicsbyval.com for more information.
Great Experience, excellent customer service. Best part is that the service is on location which is excellent! Best in town!
Best prices with best quality in town! Extremely knowledgeable and does exactly what you want! Guaranteed Services HAIR & MAKEUP!
I ordered football pics through our school from this business. I didn't get all of the things I ordered. Nothing in the package told me why I am missing pics. No note from the school. I honestly think if I hadn't called HotShots out on it, I wouldn't have these football cards at all. I called them and they say the cards weren't ready to go with everything else and it will be a week and I can pick them up at the school. (Total bologna IMO!) I got the cards. They are made in 2 pieces, as in the back with the player info are glued on the back of the photo pic and I have to cut the cards out. UGH The lines don't line up between front and backs so when I cut them...they just don't look like football trading cards. I could have had my kids do this as a craft. Hoping our school...ROSS...or any other schools in this district don't go with the company again! Really disappointed. Not sure they know what they're doing. I will not give them additional ratings...no star needed.
Best School Pictures in Town. Great Quality. Great Service and Fast Delivery. 20% commission on sales.
I agree with the negative comments about this photographer. We had a session scheduled for photos today at 6:30 pm and this guy calls me at 6:25pm to tell me he was stuck in traffic at Las Cruces. He commented that he didn't have a photographer to go and take our photos. All parents were upset cause Hot Shots didn't have the courtesy to call me ahead of time to let me know of the situation. I could have saved the parents a trip and being in a hurry to get their on time from work. Very unprofessional and don't keep the appointment. Don't waste your time with these guys. Don't deserve the star just cause this review requires one.
Stay away from this group. Find someone else more professional then them. We hired them to take pictures of our kids football team and they said if you go in one week you will be able to pick them up. If we waited two weeks the team owner would pick them up. I called them 2 days short of two weeks for me to pick up my pictures and they said another two weeks still. They said if you don't like it come get your money back. So I went. Tried to talk to the guy at the front desk. He was very u professional and un courteous. His only answer was "it's all good". He started looking for our packets....which where on the ground! Pulled minexpensive out supposedly refunded my money. No explanation at all other then "it's all good" and "everyone will be happy" I said I'm not happy with this and was told "oh well" this was my first time and very last time to use this company. Go with someone else. Don't bother at all with them. There are many businesses here in el paso that treat the customers right. They don't and aren't good at keeping their word. I would give them zero stars for the lack of attempt to even try to ratifi the situation. Was also told to have all the parents come get their money back.....sad thing is I'm one of the coaches on the team and will never recommend this company to anyone ever. Again. Stay away unless you like to get spoken to like your business doesnt matter and them take their time until one complains.
Very rude old man, he is arrogant and mean to people, promise percentage on sales and then he gets all his money and give you nothing! Don't do business with them I have to give an overall rating I had to give it one to post a comment but deserve no star or -5
I do not recommend them! They were later in delivering, they didn't want to help set up the tables and chairs and the worst part was that they damaged my house when they picked up the chairs. They didn't even let me know, I didn't find out until after they picked up the tables/chairs. They left the obvious tracks that they caused the damage to the stucco in my home. I have attempted to call them and text them and they haven't responded. Completely irresponsible and have no conscience!
Had a great time at this location! Staff was great and party room was clean. Would recommend more games for kids though! Prices are reasonable and staff made my event a great one! Thank You!