This facility is very poor maintained. the machines are in desperate need of maintenance and the workers especially the new manager or VP lacks any type of customer service skills and is very disrespectful.
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With a fairly high monthly membership you would expect a decent size gym, however, gym is pretty small compared to other gyms in the area. The gym is clean.
First, let me clarify that I receive massages quite regularly from another establishment in town. Unfortunately due to an electrical fire, that business is temporarily closed for remodeling. I went to Life Spa on a whim because it was close to my work. Other people have noted that there is a strong language barrier, but it is certainly not the worst I've ever experienced. What I found rather distressing was the fact that my therapist very nearly sexually assaulted me. I have never experienced a therapist try to give me a happy ending against my will. When I insisted that I only wanted a massage, she became Sullen and disinterested in the rest of the session. After I was trying to get dressed, she came back in almost instantly demanding a tip. I always tip and find it rude and inappropriate for a therapist to stand asking specifically for a tip. They also have signs on the walls saying that they do not perform any sort of sexual activity when that is absolutely not true.
Love this place ! Owner very nice makes you feel comfortable very good vibes walking in! Loved the outfits and so did my husband!
Dirty gym. Many machines do not work and the training staff looks like they belong in fat camp.
The machines in the facility are all twisted- bars, leg extencions, hamstring curls. All bad. When it rains the water gets inside. The restrooms are always dirty- pipi and sht. But customer service is worst they are always right. Unless you show them the paper from you Bank accnt.
You have to mail a certified letter in order to cancel. You can't hand deliver it. And it takes 30 days. I'm still in the process of canceling! The location I went to had squeaking/broken machines etc. and then they closed that site down. There isn't an "office" a person can go cancel in person. I have to go to the post office to send this letter. Don't do business with them. When I signed the contract I was told there would be people available to help me with machines. I never even saw an employee in the cardio area. Half the TVs were never on and the place looked filthy. I never once any employee clean anything. Don't do it!
Can't believe this company has been in business 29 years. They have the mentality that customer is wrong unless they can prove they are right. Really bad customer service and scammers. Never will use this business again. It was like Fort Knox to get out of the ach payment and cancel membership
This gym is a private gym dedicated to commitment and one on one personal training. It caters to every walk of life that is into any kind of physical fitness. It’s train staff is certified, ready and motivated to transform and guide you with your fitness goals. It has a friendly atmosphere with a built in fitness bar and a lot of extras to take your body to it’s max potential. If you are ready to make a difference in your life, this is the gym for you…come check it out, it’s also home to the Boderland Brawlers Boxing Club, Zumba Headquaters, and The Fitness Shack…A lot of Special Operations, Military, and other law enforcement personnel train here….
u get a happy ending. anyone else agree?? language barrier sucks.