Robert Phillips and David Hoover are Simply the Best as the song goes! Robert Phillips handles the building and remodeling and David Hoover does the roofing and windows. These guys do EXCELLENT work and they are extremely reliable and ethical. In 2010, I first hired David Hoover to put a new roof on my rental property in El Paso. You can check out the review I wrote for him in Oct of 2010.It is important that I point out that I live in La Jolla, California and have no family in El Paso; Keep in mind that the work I describe here was done COMPLETELY UNSUPERVISED!In Aug of 2012, my tenants were moving out so I talked to Robert Phillips about putting in floors when it became vacant. I also asked him to "be my eyes" and tell me what else he thought needed to be done. (I had visited El Paso in June so I had an idea.) Not only did he accommodate me, he even went to the property to get the keys from the tenants and dealt with them personally to help me with the move out. He was patient, generous with his time, and advised me conservatively by only suggesting that the interior be painted as well. I'm not much of an interior decorator. I am a professional singer and focus on entertaining people and drafting ironclad contracts for my performances. I asked Robert to pick out the carpet, the tiles, and the paint. He was wonderful about it. He has impeccable taste, by the way, and matched everything together beautifully.They did all the work completely unsupervised and went the extra mile for me to make sure everything turned out perfect. They even arranged for the house to be cleaned and the trash that my former tenants left behind to be hauled away, as well as cleaned up the yard for me. Robert sent me pictures of the work and I was very pleased. These guys are simply the best, better than all the rest...
The quality and uniqueness of construction was one of the key reasons for us choosing Winton to build our new home. The cabinetry is awesome with its dovetail construction. And Clint was great to work with. He didn't just represent the builder, but also was very helpful and informative to US as …
Africa went above and beyond to help us find the perfect house! She's a great lady! The price was just right for my family, and we definitely give big thanks to ARP for working so hard and fast!
9. Pointe Homes
The contractors at Pointe Homes built us such a beautiful home! The staff worked wonderfully with us and they did everything we suggested and incorporated some great ideas. Our home is JUST PERFECT.
Mountain Vista was wonderful to work with! I'm in the Army, so when I arrived in El Paso, I was living in a hotel. Mike Santamaria showed me 2 models which were available. There was a little bit that needed to be worked on to finish the house. Mike put me in a "loaner" house rent free while my h…
14. Cullers Homes
We're in love with our custom home by Cullers! They were able to catch onto our vision of our dream home and made it a reality. From start to finish, they provided us with the best customer service. Our first home building experience was amazing, thanks to Cullers Homes
In March of 2007 My family and I moved into our new home. The feeling of owning a Sanderson Custom Home is to awesome too put into words. After 5 years of selling these gorgeous homes and seeing family after family move in with such joy. I finally had the chance to experience that same Joy. I w…
El Paso, TX 79907
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Tropicana homes sandstone ranch has to be the worst built homes-we've had multiple issues from electrical, plumping, sinking rock wall, total rip off and angela feathers was terrible to work with. biggest mistake ever trying to buy through them.
HORRIBLE COMMUNICATION!!!!!!! We are young, first time homeowners. I do understand that. I also understand that many may think we are stupid because of this. But we understand how a business is supposed to treat a customer, someone who is BUYING a home. We have had to literally fight tooth and nail this entire process to get anyone to communicate anything to us. "No call is a good thing." What??? After finally closing (and plus side, we love our home!), all we wanted was our $500 check back that we were promised. Sandy is NOT someone you want to work with. She will be super sweet and "oh yeah everyone borrows my trailer to move! You guys can borrow it!!!", but when it comes time to needing it she promises again and doesnt deliver. So we didn't get a uhaul because she promised this, and ended up screwed move in day. Also, when concern arose a week later about our missing 500 dollars, she proceeds to yell at my husband, and has the gaul to call me a liar stating her assistant was by the house everyday twice a day to give me the check??? I'M A HOUSE WIFE!!!! I'M HOME ALL DAY!!!!! All that it required was a simple phone call to let us know that they had it and were trying to get ahold of us. However that is called communication, which accent has no understanding of. Terrible customer service and I felt completely in the way and annoyed with the entire last part of this process that was supposed to be so special. Also, thanks for making me drive ALL THE WAY to the west side just to pick up my garage door openers..... unless you want to feel very unimportant i wouldnt go through accent with your home buying needs. Ps. Erica from the main office was super awesome! Just dont use the mesquite hills location.
When we walked in the the Show Home for DR Horton I had been looking at houses most of the day already. Myself, mom, dad and my daughter met Bill Reyes. We were taken to the business by a then realtor I was renting from. I left that day very upset after learing information I was not expecting, but Bill did not hesitate to help me in any way he could. After that day the realtor that took us to the home gave 0% interest in helping my husband and I buy a home, so thereafter Bill took on full responsiblity until the day we closed. He always encouraged us to never give up hope. Still now, 6 months later, he always answered my calls, returns e-mails and helps out as much as he possibly can. We bought a home just around the corner from the "show home" and my children like Bill so much, they ride their bikes over there all the time to say hello to Bill at "his house." Thank you, Bill Reyes, for being such a and great person and now friend!!
We customized our floor plan, the ceiling in 2 rooms, indirect lighting, we did a surround sound for both inside and outside, pre-wiring for theatre room, hookups for cameras throughout the house, customized shutters, installed wine chiller, tile wood for master bed and bath, shower customized, arch doorways throughout the house. Carlos was great, he gave us insights on our ideas, he also gave us headups within our budget, he was very flexible, and we went with his ideas for a lot of things. Very professional business and friendly customer service, they educated us in regards to the home, how to maintain and keep up with it. Aside from a few cosmetic problems, everything in the house looks great! They were very helpful. We are very very happy with our home.
I purchased my Palo Verde Home in December of 2010. Shortly thereafter, El Paso experienced some of the worst freezing weather in its history. The results included bursting pipes, severe water leaks and power outages. At the height of the freeze and during the coldest part of the night, power was lost at my house. For three hours, I had zero heat and yet during that three hour period the temperature inside dropped only two degrees. This early experience with my home was enough for me to know that I had made the right decision when choosing a homebuilder. Quality of construction, excellent customer service and of course beautiful homes, are all things that homebuyers can expect from Palo Verde Homes!
I had the exterior of my house painted and had wood that was replaced due to water damage. I was very pleased and satisfied with the work that was performed by Gerry Mijares and his crew. Gerry was on site and available throughout the entire process. Gerry and his crew were very punctual and worked diligently with and attention to detail. If there was anything that felt needed attention Gerry did not hesitate to accommodate me and make sure that I was satisfied. I had randomly selected Gemcon Contractors from an internet search and I am very glad that I ended up choosing a quality company. Honest, reasonable, reliable, and highly recommended.
My wife and I served a combined 45 years in the United States Army, and during those years we learned the meaning of honor, quality and commitment. When our final tour was complete, and we decided to build our long awaited retirement home, we choose Palo Verde Homes after interviewing countless of other builders. It was the honesty, integrity and dedication of Edgar Montiel that made us look no further. Two years after moving into our gorgeous home, Edgar and Palo Verde have over delivered in every way possible. From beginning to end Palo Verde Homes have lived up to honor, quality and commitment in every way.
We started out in our home search with very specific needs and wants. After informing Serena of what we were looking for, she made sure the homes she showed us met our requests. After seeing only a handful of houses, we found the one we've been dreaming of. We're very grateful that Serena was the one helping us out. She was very knowledgeable about our home and the area it's in. She also guided us through every step of the way and got us the best possible deal. Even after we closed off the deal, Serena still addressed our concerns and answered any and all questions. She was always there, willing to help!
Don't know this contractors has such bad reports . . .they did my entire front and back yard xeriscaping and stamped colored concrete everything looks so well done. I highly recommend them. And I also did talk to David Delgado and asked him if it was true about him owning all three companies but he told me Desertaire is his and the other two companies are his two sons businesses. And I don't see what's wrong if he is helping them succeed in the line of professional business men... Once again I highly recommend there beautiful professional work. . . Can't judge them if you ain't seen there work. . .
These guys were very legit! Within the hour of contacting Brian Burds, he sent people out to my property and they were immediately putting together an analysis and taking photos. My concerns were taken very seriously and the team was put into motion. I'm so very impressed with each and every department here. They're all knowledgeable, engaging, have fresh eyes, and a great perspective! They combine all their skills and have the best teamwork I've seen. If you're looking for professionals who keep up with the current trends, the Bird team are the people for you. They're the best of the best!
There has perhaps never been a better tool for do-it-yourself home handymen than the internet. With detailed instructions and videos explaining how to perform a number of common maintenance and renovation tasks around a house, an untrained homeowner might be surprised at how much he or she can accomplish with a quick search online. But even with all of this information, there are still many jobs that lie far outside the scope of most DIY enthusiasts. General contractors are there to fill in this gap.
A general contractor specializes in seeing a home remodel or repair project through from start to finish. To do this, the contractor works with the client - whether they are a homeowner or business - to nail down the scope of the work. Then he or she will turn to one or more subcontractors for specific tasks, like equipment operation, design, electrical work or whatever else is needed.
In essence, general contractors could be thought of as middlemen between a homeowner or business owner and any number of specialists. To get their money's worth, many assume they should just "cut out the middleman" and hire specialists directly, but this often proves more difficult in practice. General contractors won't be completing an entire project by themselves, but should have a long list of dependable experts who can work together and accomplish any task. They might also serve as the manager on the site of a construction project, overseeing workers and providing guidance and assistance when needed. For larger projects, though, the contractor might only handle administrative matters and employ a foreman or other professional for on-site supervision.
There are many general contractors who also specialize in certain tasks themselves. There is usually at least one general contractor on hand to organize the construction of an entire home, for example. But general contractors could also help a homeowner add an additional bedroom, build an in-ground pool or complete a major landscaping project. They could also work with a business to add or improve office space, whether that means making more room or converting a commercial building from a nail salon to a restaurant. Basically, if it's a job that involves building or repairing, a general contractor probably knows how to get it done.
No matter what the exact job may be, a contractor will probably need to accomplish several other essential tasks in pursuit of the ultimate goal, which may include:
- Understanding and applying for building permits to meet local regulations
- Organizing a budget and adhering to it throughout the project
- Gathering all the necessary tools and equipment, from hammers and shovels to large excavators and generators
- Securing the construction site and equipment after work hours
- Working with personnel on-site to address any issues
- Keeping records of materials, labor and all other expenses
Every general contractor performing any kind of work on a project must be licensed to do so in their state. The guidelines for the specifics on licensing vary from state to state. Some states might only require registration of contractors, which is different from licensing. Registration typically means that there must be a written record of what work is being performed and by whom, but it does not guarantee professional knowledge. Licensing, on the other hand, involves an examination process to assess professional competence.
Whether your state requires licensing or registration of contractors, there should be a record of most professionals willing to complete certain projects in your area. Check your state or county website for more information. In states that require licensing, every licensed contractor's contact information is available online or from another public source.
Not every project needs to be completed by a licensed or registered contractor. If it's just a minor job that won't take more than a day or two, and will cost less than a few hundred dollars, it's likely not necessary to find a licensed or registered contractor. However, anything bigger or more expensive, or a project involving plumbing or electrical work, needs to be completed by a licensed or registered professional.
General contractors also must be covered by an insurance policy. This should include liability coverage for any property damage that could be inflicted in the course of a job. It should also include a worker's compensation policy in case anyone is injured on the job. Before hiring a contractor for anything, ask for written proof of this insurance to see exactly what is covered.
A number of trade associations for contractors in the U.S. exist. Some of the biggest include:
- Associated General Contractors of America: Represents more than 6,500 general contracting firms and more than 9,000 specialty contractors nationwide.
- Associated Builders and Contractors: Represents non-union contracting firms.
Most trade associations for general contractors will provide references for anyone looking to hire a contractor for a specific project. They may also provide a number of benefits for their members, including assistance with licensing, training, insurance and business development.
Hiring a General Contractor
No matter what you need accomplished, you want to choose a contractor who can get the job done right at a reasonable price. Obviously, this is easier said than done, but there are a few steps you can take to ensure you find a trustworthy general contractor.
Finding general contractors
The first, and perhaps most reliable, way to find a general contractor is to ask friends and family members for a recommendation. If you know anyone who has had major work done on their home, particularly if it's a similar job, ask them who they hired and if they were pleased with the result. You could also ask neighbors about who they've hired if you notice work being done on their house. Many remodeling contractors post signs in front of homes to advertise their services. As a general rule, it's rarely a good idea to hire a contractor who solicits work by going door to door.
If you are considering hiring a contractor without a personal recommendation, ask the contractor for references from past clients, and do as much background research on them as possible. Look for any complaints (or compliments) online to get a better idea of their track record. There are a number of websites specializing in connecting contractors with people or businesses who need work done. These sites may also allow past clients to submit their own reviews of the contractor.
Before hiring a contractor, make sure you are both in agreement on the project's budget. It's normal for most contractors to charge clients a premium not only for the labor expenses and zoning expertise, but for acquiring the materials as well. Be as clear and concise as possible regarding what you'll be purchasing yourself and what you will be paying the contractor to complete. Homeowners may be able to find a better deal on raw materials when they purchase these directly, but they first need to be sure they aren't buying the wrong things.
Don't forget to discuss how the project will be finalized and what will be done about cleanup. Plans for how the work site will be cleaned at the end of each day as well as at the conclusion of work need to be put in writing. An experienced general contractor should make every effort to keep the workspace clean and prevent dirtying or damaging any other area. Even so, talk with the contractor about the daily schedule, the logistics of transporting workers and equipment, and how cleanup will be handled.
As previously mentioned, you need to make sure to follow any state and local regulations regarding construction work, which includes hiring a licensed or registered general contractor. Ask the contractor for proof of their certification before signing anything, as well as their proof of insurance. You should also check your homeowners insurance policy to see if they offer coverage for contracted work. You may want to call your insurance provider and ask for more details on what your plan will and won't cover.
Perhaps the best way to feel safe about a contractor and the work being done is to hire a contractor you trust. This is why relying on personal references from friends and family is so important, and will often provide a great deal of peace of mind. If you aren't able to obtain a reference, work to conduct extensive research on the contractor as well as the work you are hiring them to perform. This should bring everyone's expectations into alignment and result in a safe work environment.
Before any money changes hands, there should be a contract to sign. Make sure the specifics of the work to be done and all costs are listed in the contract, right down to the most precise details. If you forget to have something included in the contract after signing it, there's rarely a chance of recourse.
Once the specifics of the job are nailed down, be sure to discuss the payment schedule with the contractor. This is important because paying too much up front offers the homeowner minimal leverage if the quality of work does not meet expectations or contractual specifications. Try to establish a reasonable pay schedule with the contractor, such as paying 10 percent of the total cost for each 10 percent of the work that is completed. It's a good idea to include this payment plan in the contract as well.
Finally, look into getting a lien release signed before work begins. If there is ever a dispute regarding payment over the course of the project, a contractor or subcontractor could place a payment claim, or lien, on your property. This can trigger a long legal process that may be frustrating. To avoid this, ask the contractor to sign a lien release, which is a legal agreement that states that any payment accepted is final. This can come in handy if a contractor has his or her own payment issues with their subcontractors. Signing a lien release form certifies that any payment made by a client to the contractor is enough to pay for any goods or services rendered. A lien dispute could also be prevented by performing due diligence prior to picking a contractor, as any contractor with good credit and a long track record of satisfied clients should have no trouble paying for materials and labor once all contract conditions have been met.
Once work is underway, it's never a bad idea to check up on the progress of the job, either by staying in touch with the contractor over the phone or visiting the site in person. If you work with a trustworthy professional, it's probably best to keep your distance and allow everyone to stay busy. If you want to keep an eye on things, make sure workers wear the right safety gear and that everything looks to be moving along according to schedule. Finally, once work is finished and you are satisfied, be sure to thank your contractor and tell friends or family members about your experience.