Bought two coffee rolls and two plain cake donuts the day before Easter. Got them home and they were very hard. Called Dunkin' Donuts on Redd Road, where they were purchased and told them of our problem. The guy said, not a problem, what's your name and pick you up some fresh donuts the next time you're in. Went in three days later and Dunkin' did not have our name, so no donuts for us and the help couldn't have cared less about our problem. I called their corporate office and told them of our issue and the guy said the owner from the Dunkin' Donuts on Redd Road would contact me within two business days and would solve the problem. Four business days later the owner called and said for me to come in and they would give me six donuts. I went in April 12, 2018 and they did have my name this time, but would not give me any coffee rolls. They said I was untitled to six regular donuts. I told the girl I had bought coffee rolls and she said, I'm sorry, I can only give you six donuts, so I just walked out. All of the times, we've been inside the store, I've never seen any management, It's always young people behind the counter. Poor management/ownership. As of today we will cease doing business with Dunkin' Donuts and any and all other businesses associated with their group.
I went in with my family ordered 4 coffees. There was a family of four behind us, were the only customers.We waited over 10 minutes for our coffees, just coffees. The family behind us got their coffees before us. I told the manager Edgar Velasquez, he didnt apologize. Ill stick to Starbucks, th…
The employees are so mean and rude, always running late to stock , if u don't like something they argue with you until they are right specially the girl in the mornings so rude, my mug was leaking she argues even though she see it no its not she threw my coffee and put water arguing infront of o…
We used Cox's Bakery for our son's 5th birthday cake and it was AWESOME! Everyone at the party loved the design of the cake (dragon shaped) and the cake itself was delicious! Will be using them for every cake we need! :)
This place has the absolute worst service ever. I had never been treated like a beggar in my life some no experience young clerk got angry caused I asked about when they gave free doughnuts and she answered me with the worst attitude and tone. Terrible terrible service young people working in this place have no respect and much less appreciative of customers coming in into the shop to pay their salary. I am so disappointed and will never come in to this Krispy Kreme and will tell all of my friends as well. I am a business owner and know how important word of mouth is.
If God himself had a favorite donut shop it would be this one. This donut shop is just great.
Amazing donuts!!! Best in town!!
I went in with my family ordered 4 coffees. There was a family of four behind us, were the only customers.We waited over 10 minutes for our coffees, just coffees. The family behind us got their coffees before us. I told the manager Edgar Velasquez, he didnt apologize. Ill stick to Starbucks, they value their customers.
Very good donuts! I like their old fashion donuts and apple fritters. Cant get tired of it : )
I think this donut shop is best donut shop in el paso