I went to this dermatologist because he was the only listed as in network on my insurance plan. Sat in the waiting room most of the day watching patients come in, be seen and leave while I was still waiting. I asked the staff about this & they said the people being seen ahead of me were cosmetic patients. So his focus is on cosmetic dermatology that pays cash. I finally left without being seen. What a waste of a day !
These folks are polite, friendly and professional on every meeting I've had with them. Over several years, I've dealt with two doctors and numerous staff, all very impressive and I would not consider going anywhere else for skin issues.
NIGHTMARE!!!! 5 Hrs 20 min waiting. Dr Peter is a very nice person but his receptionist OMG it seems she is making us a favor, very rude. Than I had to call 2-3 a day to ask them to call the pharmacy and approve a prescription the Dr gave us, they do not want to helps us at all. After 4 days waiting I called again at West side office & they said I need to call east side, I called the phone wasn't working & Rosa (Westside) said there was nothing they can do, that I have to go in person to try to contact a nurse or someone to help me with my request. WORSE SERVICE I HAD EVER HAD ON ANY PLACE, THEY JUST WANT YOUR MONEY & DON'T CARE OF YOU
Dr Herman is an excellent doctor who is caring and compassionate. I have seen him many times and have not once been dissatisfied. The staff is friendly and doctor Herman listens to your concerns and any issues, you just need to be respectful and give him time enough to chart your condition and progress. Out of the five Dermatologists in this area, he is only one of two who even accept insurances anymore. The rest expect out of pocket payments, which indicates to me that the others care more about the fees that they want to charge instead of the patient. I would recommend Doctor Peter Herman to anyone who wants great experienced care from him and his wonderful staff.
Dr Giandoni has the worst bed side manner I've ever experienced. When I questioned the hour wait time and how much longer the wait would be for my mother with a fractured hip I was told directly by the doctor not his staff but the doctor of I didn't like it I could take my mother elsewhere. Even other patients had commented on how long we had been waiting. I recommend finding another dermatologist if you can.
If I could give them less than a 1 star, I would! The staff is so rude and lazy. I called to tell them my referral was sent to them, they refused to look it up. I asked for a manager, the same girl kept coming on the line and refused to transfer. She told me they don't accept my kind and hung up. I called back and they didn't answer.
Referred to this Dr. through Tri-Care. Each of the two visits included at least an hour long wait to see the Dr. I found this Dr. to be rude, arrogant, and condescending. He was very pushy, trying to sell products he carried in his office. Product were very pricey. Needless to say, I found another dermatologist for my daughter.