This facility is very poor maintained. the machines are in desperate need of maintenance and the workers especially the new manager or VP lacks any type of customer service skills and is very disrespectful.
Didn't find what you were looking for?
Please help others by helping us do better.
They withdrawal small amounts without authorization , $2 here $3 there $5 and they withdrawal the monthly fee before the due date and to some customers overdraws their acct and don't want to reimburse fees , customer service can't even be rated
Dirty gym. Many machines do not work and the training staff looks like they belong in fat camp.
Es un bonito lugar y la musica esta padre. He estado ahi tres veces y las tres ha habido peleas adentro del lugar. Decidimos no volver a ir ahi, lastima.
The machines in the facility are all twisted- bars, leg extencions, hamstring curls. All bad. When it rains the water gets inside. The restrooms are always dirty- pipi and sht. But customer service is worst they are always right. Unless you show them the paper from you Bank accnt.
You have to mail a certified letter in order to cancel. You can't hand deliver it. And it takes 30 days. I'm still in the process of canceling! The location I went to had squeaking/broken machines etc. and then they closed that site down. There isn't an "office" a person can go cancel in person. I have to go to the post office to send this letter. Don't do business with them. When I signed the contract I was told there would be people available to help me with machines. I never even saw an employee in the cardio area. Half the TVs were never on and the place looked filthy. I never once any employee clean anything. Don't do it!
Can't believe this company has been in business 29 years. They have the mentality that customer is wrong unless they can prove they are right. Really bad customer service and scammers. Never will use this business again. It was like Fort Knox to get out of the ach payment and cancel membership
I love going here! Just found this place a few months ago! The regular patrons are very friendly, and the drinks aren't overly pricey!