Ordered a 2 pieces with large red beans bowl. Bowl was half way empty, chicken thigh was cut in half to make it look like two pieces
Drive up window was fast and friendly. The food was better than any other chicken fast food in town, and we've tried them all. The fries were crisp, the biscuits were tender and brushed with butter and the chicken tenders were whole meat white, not pressed. The coating was very crisp and not o…
21. Track One
Just to let u know, i have worked in the service industry for a while.... My first time at track one i realized this is not your average ""corporate"" restaurant. First there is no designated hostess, the waitresses take care of more than just the tables. After a good 20 minute wait we were sat …
Food is always great no matter which location. So this 1 star review is just regarding the service at this particular location. I've been to a few locations around town but staff and service was just plain horrible. First I was not even greeted the girl up front kind of just passed me and went about whatever busy work she was doing. I sat myself at the bar and the bartender already looked annoyed not even a smile. Her face was stuck in that my crap doesn't stink position. I noticed it was pretty much like that with all the other patrons that were sitting at the bar as well. She got my drink order and never offered a menu. Being a regular customer at some of the other locations I pretty much knew what I wanted. So before she tried to rush off after dropping off my drink my put my order in. I finished my one and only drink and was never asked again if i needed another not even a water. I first gave her the benefit of the doubt that she may have been busy. But after refilling multiple drinks right in front of me with my empty glass clearly in sighy it became the "I want to see how long it takes for her to ask" game. Food came out quick and was great even after dropping off my order she did not ask if I needed anything else. I sat and ate for maybe another half hour and still never got another drink or a check in to ask if I was ok. I asked for the check and got out of there so that I could get go somewhere else to quench my thirst. Again food was great service was just plain bad. Retraining definitely needed especially with bartender (s)
Chicken is good but I extremely upset at the customer service on the drive through. I placed my order and the girl who attended me did not listen at all and placed order incorrectly. Didn't even care to use active listening. The girl who atended me at drive through was there at about 2:20pm today. I told her I wanted the Sunday special, dark chicken not mixed at the beginning of the order. Then I told her I wanted coke. Then the girl staid quiet until I said hello again then she told me to wait then she told me I would have to wait 2min which I didn't mind waiting 2min more for my order. So I waited. My drink ended up being sweet tea, I let it pass. Then came my order. I got to work and found she gave me white meat instead of dark meat. I was extremely upset, I don't really like the white meat. Her job was simple. To just listens at the customers order and place it into a computer. She couldn't even do that right plus gave me the incorrect drink. And plus it wouldn't have killed her to put a smile on her face or greet the drive through customers with a smile. Overall she sucks at her job if she cannot stand and place an order correctly. Next time when I place a drive through order I'll make sure to say my order 5times just to make sure they get it correctly. Bad service at the Popeye's on n.Zaragoza st el paso tx.
Decided to stop here and check out their wings. Really disappointed. They should just call this 'Wing Nuggets'. Tipical nuggets - fried and covered in different sauces. Same thing at McDonalds. Maybe better there. I'll stick to Wing Daddy's.
You know it's bad when management is just as lost as the wait staff. Seriously you come to my table and ask me what's wrong and then say your going to fix it and nothing happens. 10 minutes later the waitress comes by and asks what else we need. What happened to our order the manager had taken. Nothing. Please if your going to run a restaurant make sure your management know about customer service.
These guys just gave my pregnant wife chicken that was not fully cooked. It wasnt even fit for the dog. These people are not fit to be serving food. And anyone whose been to Louisiana knows better!
The food was as expected from Popeyes. The employees are really hating it. Sour faces. Short, terse verbal responses. I won't be back to this one!
These are my favorite wings, however the airway restaurant is the worse! They always mess up! I kept trying to see if they would get better and because its closer but ugh I rather just drive east or west!!
wings are made perfect every time!
The food was good, the portions are very small. We purchased the 12 piece chicken meal with 2 sides. The chicken pieces were very small, the mashed potatoes were approximately 1/5 cup serving each (it seemed like we each received 2 tablespoons), the coleslaw was the same size as the mashed potatoes. Pretty expensive for the portions.Although, I will give it 3 stars because the chicken, unlike Church's Chicken, was not greasy. It was actually juicy without being greasy.5 stars would have been given if the portion sizes were more realistic.