I've used their services in the with no problem, recently I took my edge trimmer for service and when I went to pick it up they couldn't find it. Then they tell that it looks like they had a break in and they took my trimmer, so I asked ok so what are you going to do to replace my trimmer. I was told they were going to notify the police and there's nothing they can do because " they have a policy that they are not responsible for theft or fire" , bunch of crock! So one day I have a trimmer and next I don't!!!! I think if I leave my equipment in their hands they should be responsible, don't they have insurance to protect their customers.So if you value your equipment, don't take it there.I just want to retract my original comment, after I recently got a call for bobs small engine repair, they had recovered my trimmer and was returned to me, good job!!
7750 Gateway Blvd EEl Paso, TX 79915
From Business: NAPA Know How. More than 85 years ago, the National Automotive Parts Association (NAPA) was created to meet America's growing need for an effective auto parts dis…
This place is run by a group of inept people , not everyone is like this but branch manager ,service supervisor, shop forman are about as useful a condom with holes. If you complain enough about your service these 3 are willing to give away service or parts , soooo its not bad for customers but for employees its bad. If your looking for a job dont apply here till these 3 are gone CP , LL, RB . These guys are quick to throw the rule book out for small inferior things but these guys can talk about drug use and go to lunch and have beers and have factual evidence shown to them and the HR department about thier crooked ways and still get away with it and deny it all. Cummis is a great place but if you looking for service or employment go to another Cummins branch . Avoid the bs that this branch has to offer unless your looking for free give aways because a mentioned earlier thes guys are a group of inept individuals that should have been axed years ago . Cummins doesnt believe in turn over so they move morons like these guys till they find a place where they will stay put till retirement. This place is a joke and needs new management because the ones they have are hacks .
I was quoted $10.00 to repair a flat on my hand cart. A day latter they called telling me I needed to replace the tire for $38.00. Their business card said they closed at 6pm, I arrived at 5:30pm and the place was closed. I called the next day, they were closed at 5PM, I explained that their card said 6pm, he stated "Ah that's an old card from years ago" and hung up. I went over at lunch to pick up my cart and when he brought it out saw that the tire wasn't flat any more, I didn't think much else of it and paid for the repair. When I got it outside to lift it into the back of my pickup I discovered that the tire they put on my cart was old and the rubber was cracking. I brought it back to the service rep and pointed out that I paid for a new tire but was given a used tire. He took it back and said he'd fix it. So I have experienced rudeness, lack of attention to customer service, inconvenience and shady business practices, I would not recommend this place to anyone!
Took our lawnmower to them. We had no clue what was the matter with it. They could have really gouged us, but no they cleaned it up, sharpened the blade, etc.. and charged us under $50.00. I thoroughly recommend you take any of your small engines there. You will not be sorry. Most honest, friendly people we have dealt with in many years.
We purchased a Go Kart for Christmas this year. Outstanding customer service
Always friendly and helpful staff with excellent service and great prices. I have been taking my lawn mower to them for 8 years and always had a great experience.
I took my lawn mower to get a new pull rope and to get the blade sharpened. I turned it in on Friday and was told it would be done on Wednesday. These guys had it done the very next day and even loaded it in my car for me. AB&C will get my business for a very long time to come. Thanks guys my grass is getting tall