What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
6980 Cloudview DrEl Paso, TX 79912
Provides consistently excellent service at a fair price. The staff has always been courteous and helpful and my wife and I have been satisfied and loyal customers since bringing our two family vehicles here for the past four years.
12951 Montana AveEl Paso, TX 79938
5 star experience, the best warranty in the business, job doing right the first time and save me hundred dollars over what the Dealership want to charge me. For 5 years. Cessy.G
1485 Bessemer DrEl Paso, TX 79936
Great work on my vehicle . I am very pleased with how my car turned out . I highly recommend to all . I've gone to other collision centers in the past and was very disappointed . Thank you so much my car is pretty again!
1225 Wedgewood DrEl Paso, TX 79925
This guy is an absolute crook. Alpha is rated F by the Better Business Bureau and deserves it. Save your money and a headache. Find anything else in town. Please read this before you ever go there.We had blown tire tear up the A/C system in our van while traveling through western Texas. The tow …
7796 Franklin DrEl Paso, TX 79915
I only went to this shop cause my mechanic was out of town. This was the worst experience ever. The owner mechanic is not reliable , a thief, unprofessional. He runs a business with no capital . I left my car and picked up 3 weeks later only because he kept having excuses. I gave him $330 to fix…
3520 Vanderveer DrEl Paso, TX 79938
Pesimo servicio,una persona poco profecional le dejamos el carro por muchisimo tiempo.cumplio el año el dueño jamas regreso ni una sola llamada ni contestaba el telefono.No es gente de confiar no iso absolutamente ningun arreglo al vehiculo.una persona dasiado sucia,floja etc nada profecional
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Oh my God, where do I start? I experienced the worst customer service EVER yesterday when I took my car in to have the AC checked out by this lovely place called Need 4 Speed. After the $1116 estimate to replace my WHOLE AC system, I was told that there would be a $45 diagnostic fee if I didn't go through with the repair. I understand that there are places that charge a diagnostic fee, and one can make an informed decision whether (or not) to have someone look at your vehicle. This guy, Jerry, however, told me of NO such thing when I gave him my car to look at yesterday morning. His receptionist in the front NEVER mentioned it when I scheduled the "appointment" the day before. Their website even mentions of a "free estimate". This is the ONLY reason why I went to Need 4 Speed in the first place. After both JERRY and the receptionist flat out lied about mentioning the charge, I decided on paying the $45 for them to tell me something I already knew. I promised myself I would NEVER return. JERRY THEN decides to call me later, the same day, to make himself feel better by explaining to me the difference between an Estimate and a Diagnostic. This is the part that I thought was REALLY uncalled for.....JERRY further had the audacity to question my education level and accuse me of some sort of educational shortcomings. I was in disbelief! I have never been belittled or spoken to in such a condescending manner as JERRY did today (BY ANYONE). I happen to have both undergraduate and graduate degrees that I worked hard for many years ago. This is the first car I ever owned after I graduated from college. Maybe JERRY needs to not judge a book by its cover? Just because I like to drive a classic car that's over 20 years old does not give ANYONE, (JERRY INCLUDED) the right to act in such an arrogant, patronizing way! Beware! Beware!UPDATE! The owner now has changed the website to reflect the following: $45 Hands-on Diagnostic Fee -AC, Check Engine light etc.etc.Wow! I wish he would have put this BEFORE I made the mistake of ever stepping into his business. How convenient is that?
I work nights, the lady from C&D was just an angel, working around my schedule and taking care of everything. They got the job done. And my F150 looks brand-new again!
Great service at reasonable prices. I can do my own maintenance but, I found a mechanic who I can trust to give me an honest assessment of my vehicle's mechanical issues. I choose RAMS to help me out whenever I can.Martin
Called made a appointment next day showed up ran his diagnostic tests on my vehicle boom found the problem and now my truck is back to normal. Highly recommended you can trust this Mechanic. Thanks
I have relied on this business for everything from flat tires to inspections for about 15 yrs now and have had nothing but good experiences!
I took my BMW to get another A/C compressor installed and service my A/C. The advisor "Roy" was very courteous and professional in the whole process. Also the head mechanic "Sean" was very professional and new what was being done to my car. They did the job very fast and took only a day to check it and fix it. The shop is very clean, secured and well maintain. I recommend my family and friends to this BMW shop for now on.
very professional and easy to work with they took care of everything and car looks amazing! .
horrible driver. absolutely reckless speeding down the road not caring about anyones safety, I guess thats why they call themselves best wrecker
Truck ran me off the road into the sidewalk then proceeded to go 85 mph down the freeway. If making cars wreck to get business is the way they stay afloat, then they are doing a fantastic job. Then I called the towing number and he didn't really care. his response was just "okay". Just awful in every way possible. I made I YP just to give this review.
Outstanding experience. Very pleasant. The expertise, dedication, and professionalism are second to none. The best repair prices and town and are more then fair. Thank you so much for everything that you all did for me. Customer for life.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.