I believe the women is mistaking the shop it seems like she went to hi tek auto body not hitek I recommend this shop very professional and they only take a long time when it's a big project not little details
They are slow to do work and dont seem to know what they are doing. They had my car for over a week for some basic repairs. I believe they tried to take advantage of me because i am a disabled woman. I would not even recommend them to my ex.