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Serving theEdwardsville Area
From Business: At VCA, your pet's health is our top priority and excellent service is our goal. We treat each pet knowing it is an extension of your family. Our dedicated staff …
Had my dog euthanized 4/15/17 and from my initial visit on 4/13/17 everyone was extremely professional and awesome. The vet explained everything, an…
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Affordable, compassionate, overall top notch establishment. Cared for my dog until it was time to put him down (16 years) then came to the house so my lil guy could fall asleep in his bed.Met me at his office once on a Saturday for an emergency situation for a kitten. This man cares for the animals he treats!
I wish I could give a negative rating...I have taken my dog there for many years when Dr. Unsell was the veterinarian & he was amazing. He & his staff were always very friendly & customer service oriented. Under the new ownership, they are unprofessional & have zero customer service. I waited for 2 hrs later to find out that there was an emergency that came in while I was waiting. I understand emergencies & if that was my pet I certainly would want her treated first. However, the customer service thing to do would've been to let me know of the emergency & that my wait could be 90 mins extra & ask if I would like to continue to wait or reschedule, you know since we all have busy schedules (hint: I would have rescheduled). But unfortunately that is not what they did. They kept me waiting in a room for hours, not knowing the reason. I finally popped my head out to ask how much longer & then they decided to tell me. I waited another 15 mins & then had to leave for another appt. I told the front desk person that “I would have to reschedule” & she said “okay” in a high pitched snarky voice, to which I replied, “I bet you are”.– meaning I know you don’t care about customers so I bet you are “okay” with me leaving. A couple days later I requested my dog’s records to be faxed to a new vet & also emailed to me. When I received their “notes” on what occurred that day I was flabbergasted! In their notes, they say they apologized a few times (LIE) & also that when I left, I said “this is ridiculous, I’m done” & that they apologized again to try and make it right. ANOTHER HUGE LIE! In fact their whole account for what happened was a complete & total lie. These notes were sent to my new vet with these lies making it look like I’m a difficult pet owner & out of line, when in fact Edwardsville Pet Hospital staff were completely out of line! Totally disrespectful, unprofessional, & childish with their retaliation of LIES in my dog’s file! Don’t waste your time or money on this place!
Mike is a great vet. I have always brought my dogs there and they are about half the price of others. I think he truly cares about animals.
Dr. Firsching is top notch as far as my dog and I are concerned. My Shih Tzu cowered at the doors of the several previous vets we used in the past and I would have to carry him in each time we went. I no longer have to do that since he loves Dr. Firsching. He marches right in.
I took my dog there today due to the price being lower there than anywhere else in town. When walking in the door, the lady grabbed my leash from me and pushed my dog onto the scale. My dog was not comfortable and the lady did not seem to care. The vet herself claimed that she was a 'cat person' and was not a fan of dogs. Wrong profession! Cheaper than the rest of the town yes, better than the other places, no so much.
I had a horrible experience at this vet. They were not equipped to handle a recent emergency situation and I feel strongly that the advice I was given (going to an emergency clinic in a different city when there are several just up the road) was the worst veterinary advice I have ever heard of.
Dr. Michael Firsching at Fort Russell - big NO. It is my contention that Dr. F. misdiagnosed my cat's bald-spot leg fungal infection, Dr. F. stating that the cat would stop his obsessive licking behavior if I put chili powder on his leg wound. This remedy only exacerbated the problem, the licking increased and the spot got bigger. I purchased over-the-counter fungal cream which worked very well, my cat stopped licking the wound and the fur had a chance to grow back- I suspect because the bald spot/infection was finally treated appropriately. The staff were nice, but I would prefer positives outcomes over niceties.
GREAT place to bring your animals. Estelle is great, and Dr. Firsching, is an obvious lover of animals and is gentle with them. I could not have asked for anything more.
Choosing the right vet for your pet can be tough. After all, your furry friend can't tell you how he or she feels about the doctor. Even though you're not the one treated by the vet, whoever your animal sees is obviously your decision. Since many veterinary diseases and injuries can turn into emergencies very quickly, it's important to have a go-to vet. This way, you can ensure you'll know whom to see when your animal needs care.
Speak to your friends and family about vets who've treated their pets. You can even talk to your groomer or an animal shelter worker for referrals. When you visit the clinics you've been referred to, check that the facility is clean, animals are separated and the staff is calm and courteous. Not all clinics are American Animal Hospital Association accredited. This accreditation isn't a legal necessity, though a clinic that's AAHA-accredited is guaranteed to offer high-quality medical care. To receive accreditation, the clinic has to meet the AAHA's standards in the areas of facility, equipment and quality care.
If you're looking for a specialist, you want to make sure he or she is board-certified to practice in that specific area of animal medicine. You'll want to make sure your vet is also convenient to visit, so there are factors to take into account.
The type of animal you own should play a part in which vet you choose as well. While your options are vast if you have a dog or cat, you may have to visit an avian clinic for your bird or an exotics clinic for your snake.
Just as there are many types of doctors, there are many types of vets. Some focus on livestock or house pets, while others may specialize in dentistry or surgery. They may work in a veterinary clinic or zoo, working specifically with the animals housed there, or travel to farms to work with livestock. Since horse racing and other equestrian activities are so popular, some vets are trained to work just with horses.
Diseases, like malaria and yellow fever are also transmitted through animals. Some vets have insight to diseases that affect both humans and animals. Vets have contributed to the treatment and cure of many diseases that plagued both humans and their furry friends.
Government agencies employ veterinarians as well. When an animal comes from a foreign land, these vets quarantine them and check for any diseases that may be present in an effort to control new diseases that can be brought into the country. Other Specific types of vets include:
A vet assistant works alongside the veterinarian and helps out around the clinic. In some cases, they may assist vets in surgery or restrain struggling animals during tests or lab work. The everyday duties of a veterinary assistant include; monitoring and caring for animals after surgery, keeping medical records, cleaning animals' teeth, feeding and bathing them, cleaning cages, sterilizing surgical equipment, giving animals medication, collecting samples for testing and performing laboratory tests, and offering grief counseling to pet owners.
It's a good idea to bring your pet to the vet regularly. This way, he or she becomes familiar and comfortable with the care providers, and you can stay on top of your pet's preventative care. If the animal is small enough, bring it to the office in a carrier. Just as you visit the doctor for a yearly check up, you should bring in your pet for regular check ups as well. During a routine veterinary visit, the vet will probably begin by asking you if there have been any changes in your pet's behavior or habits.
The vet will then take your pet's vitals, like weight, temperature, pulse and respiration rate, and perform a physical examination of the pet. During a physical exam, the vet checks the abdomen for swollen organs, and the legs, feet and joints for any potential problems. Depending on the age, breed or condition of your pet, your veterinarian may also check the eyes, ears and mouth.
When your vet conducts a full body examination, he or she will check out your pet's coat and skin, noting any hair loss, itchy spots or lumps. Keep note of your animal's shedding habits so you can let the vet know if anything seems abnormal. The vet will check for parasites, fleas, ticks, mites and heartworms as well.
Vaccinations are also important to your pet, especially if you have a cat or a dog, and your vet will suggest that you make sure they're current. Keeping up to date with vaccinations can prevent your furry friend from getting distemper, rabies, hepatitis and lyme disease. Some vaccinations last longer than others, so speak to your doctor about staying caught up with your animal's shots.
Just like your own health insurance, you want to make sure your animal is covered before he or she needs veterinary services. Some common animal surgeries can cost thousands of dollars, and you don't want to end up having to foot a surprise bill that costs more than your paycheck.
There's no set price for pet health insurance. Costs can depend on factors such as where you live, the age and breed of your pet, and how much coverage you want. Before you take out a pet insurance policy, you'll want to meet with your vet to go over what he or she thinks your animal should be covered for. Many vets believe that you should make sure cancer, chronic disease, hereditary and congenital disease, and common breed-related medical conditions are all addressed in your policy.
Some pet owners can't afford insurance for their pet, so there are other options to make paying for surprise pet visits as easy as possible. Some pet stores have wellness plans - which tend to be much cheaper than an insurance policy - that offer shots, check ups, screenings and discounts on various procedures your pet may need. A lot of veterinary offices offer payment plans for pricey procedures as well, as long as you have decent credit history. For a last-ditch option, there are even privately funded organizations that offer pet owners financial aid for their pet's treatments.