UPDATED REVIEW. After leaving a less than stellar review regarding the Black Pine service department, I received an immediate response from the owner, Rob Kaplan. He was concerned about my issues and pledged to get to the bottom of the problem. Rob was as good as his word, and after looking into it more carefully, he immediately sent out a technician with instructions to basically do whatever it took to resolve my problems. After two hours of effort, not only were my problems solved, but I had a better ozonator installation than I started with! This is one time I am very happy to have been wrong about a business. Black Pine really does care about their customers, and they stand behind their work.
14712 Bothell Way NELake Forest Park, WA 98155
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