Do NOT use this place. Brought in kid and adult button up shirts. The kid shirts were fine but all of the adult shirts had holes in the same spot. All ruined.
The sign on front said, "3 pants $7.99". I dropped off 3 women's chinos. When I went back, the same employee said, "That deal is for tuxedo pants." What? How often does anyone have 3 tuxedo pants to clean? I asked for clarification, "Do you mean suit pants?" "Yes. People try to get jeans done for that deal." "Well, these are chinos for dry cleaning." She said she would honor the deal "this time." Can anyone make sense of this transaction?
I take all my clothes, my husbands clothes including his suits here and our comforters. Every time I pick up my items , I have had wonderful and friendly service. They clean and press our things better than all the other cleaners we have tried in the past. The prices are excellent and you don't get that horrible smell on your clothes like you do at other cleaners. Best cleaners in town! Definitely should take all your dry cleaning and laundry here for sure!!
Slow and incompetent employees. The last two times they tried to double charge me on my laundry. I caught their mistakes both times they tried to blame it on the person that entered the drop off. Had to call the manager just to get the money back that they over charged me. Would advise all to take your clothes to a more reliable cleaners!!
WORSE PLACE TO GET YOUR CLOTHES CLEANED!!!!!! THEY DISCOLORED A WHITE BLAZER OF MINE AND TURNED IT PINK WITH STAINS ON IT. WHEN I BROUGHT IT TO THEIR ATTENTION, THEY DENIED IT AND BASICALLY TOLD ME I WAS LYING EVEN THOUGH I HAD PICTURES OF THE BLAZER BEING WHITE. THEY TOLD ME I HAD TURNED IT IN LIKE THAT. DO NOT GO THERE!!!!!!!!! DOES NOT EVEN DESERVE 1 STAR!!!!
Do not use them! Please if you have something nice and want it dry cleaned and the label says "may be dry cleaned or washed" they will wash it regardless of your directions!!!! So far they have ruined one ladies suit and two table cloths for our family all because they chose to ignore the directions three different family members have given them. I have used the, for 6 years but this last time is indeed the last I will do so.
WORST DRY CLEANERS EVER. All of my dress pants smelt like mold and every shirt was heavily OVER STARCHED and EXTREMELY WRINKLED. Even the woman working said her pants smelt like mold when she got dressed that morning and stated that I was the 3rd person to have this complaint. DISGUSTING!! I contacted the owner and never heard back. I paid $26 for this nightmare then had Vista Cleaners on 2nd fix it for $17!
I took a sweatshirt for dry cleaning had clerk mark some simple grease stains and they where still on the garment -- the reason I had clerk mark the garment recently (last 6 mos) the I notice the clothing did not smell clean and there was an increase in spots on clothing . I been with this cleaner 10 + years
Worst cleaners I have ever used. They tore the arm almost entirely off one of my husbands shirts, and would not pay for it. Will not be back.
We are very pleased with Thunder Cleaners, at Penn and NW 178th. They already know us by name, put us on a charge so we don't have to take time to pay them each time we stop and we are pleased with their cleaning. Thunder is owned locally by a young couple so let's give them our support!