We love Dr Fielding and his staff. Our family and many of our extended family has been going to Campus Optical and Dr. Fielding for 20+ years (even before we had kids). We've never had any issues with their service or follow-up. His staff has been phenomenal in working with us during emergencies and last minute requests (particularly Kelsey). Keep up the great work!
This was the worst experience I have ever had with an optometrist. The staff and doctor were friendly and helpul - right until the sale was made. Then they became unfriendly and condescending. My first clue should have been the feeling like I had just gone through a sales pitch at a car dealership - or perhaps pushed through an assembly line. I did not get the simple solution I came in for - instead I was sold something new and high-tech. When I finally got the glasses, they were just awful. Rectangles became odd-sized trapezoids. To read a line across a computer screen, or to read up and down required moving my head from side to side and up and down constantly. My head had to be at a fixed distance - an exact fixed distance - from the computer screen, or everything was blurry. I would become nauseaus to the point of throwing up with just a few hours of use. So how about some sort of satisfaction guarantee? Forget about it. You cannot expect even one penny of a refund no matter how unsatisfied and how bad the product. After this bad experience I went to one of the older, more experienced optometrists in Edmond. The experience was completely different, totally professional, and most importantly I got a pair of glasses in less than a week that worked perfectly. And the cost was less than a third of what I paid at Optique.