Excellent experience with the First Med Team in Edmond. The staff was friendly, the wait time was short, and Dr. Pourtorkan was exceptional. It is hard to find a great doctor out there, but Dr. Pourtorkan was very compassionate and explained everything so well. I will be sure to recommend First Med Urgent Care in Edmond to all of my friends and family members.
My insurance claim was denied due to miscommunication and I was facing a large expense. I called Russell Grafrath and he immediately, without hesitation, contacted the insurance company and resolved the error. He saved me ftom having to pay the entire bill. I highly recommend Russell Grafrath for all your insurance needs.
I have had nothing but great experiences with this clinic including my visit last night where I was met at the desk by "Luke" who greeted me with a smile and was very professional and processed my paper work in record time. "Kathy K." was my nurse and this my 2nd or 3rd experience with her. She has always been very personable, genuine and concerned about my symptoms and the care that I would require. "Nani Parsons, PA-C" was my PA and I really liked her! She greets you with a smile that doesn't end and takes the time to listen, question and then address the best way to take care of your health needs. The office is very clean from front to back - and I will continue to recommend this location because it has remained over the three years that I have utilized their services as a positive and consistent experience. Awesome job gang! I appreciate YOU!
Excellent experience getting school sports physicals.
I got everything I needed but the nurse taking notes for the doctor was how to say........bad and not new at her job either.
First Med in Edmond is the best. The only place our family goes in need of urgent care.The staff, Drs. and PAs are great. Thank you Nicole for all the help over the years.J. Stanley
After my visit last week I was sent an email and thanked for my business. Beyond just thanking me they genuinely wanted to get my feedback in order to better themselves. After reading the reviews below I am shocked. I had a great experience and will be back in the future as needed. I think that they have listened to the customers and are striving to better themselves.
If you like waiting for hours, then being turned away by rude front office people with bad attitudes, please feel free to go to the First Med at Kelly and Covell. I don't think Dr. Bill Edwards remembers that he took a hippocratic oath.
They perform a number of non surgical cosmetic procedures. This includes lipodissolve, which is a series of painful injexts, designed to dissolve fat. The doctor was certified after paying a $2500 fee and taking one day of training. He says he has only performed this procedure 20 times. He doesn't do any serious screening of patients to see if they are a good candidate. It's impossible to contact the parent company as they don't have a listed phone or address and don't accept email fromt he public.If the procedure fails you are out of luck, since the consent/release that you signed gives you no recourse.