They are he best nail salon around! I have gone to others in edmond just to go with friends but I’ve decided that royal nail salon is by far my favorite. Some of the staff there are sooo sweet and remember my name. I always like everything done from pedicures to a full set they are awesome!
Best experience I’ve had in a long time. Amy gave me an incredible massage with lots of special touches. The table was prewarmed. I got to choose my own scent. Everyone was super friendly. I’ll definitely be back!
NOT closed -- some other spa must be jealous and said Red Bud is closedhas been open for 3 years with same ownervery good massage
Amazing prices! I found hard to find snow boots for my grand children. Very helpful employees! I liked the new items too - especially the organic toys.
Worked here for several years. Incredible selection of souvenirs supplied to a wide variety of companies all over the country. Company that really takes care of their employees.
The owner of this salon is the most RUDE and UNPROFESSIONAL person. I scheduled a massage, and specifically told the personnel that I was on my lunch hour, they had me undress and wait for TWENTY FIVE MINUTES. I asked someone to check on my massage therapist precisely 15 minutes into waiting. No response. I finally got dressed, and as I'm leaving, a woman, who claimed to be the owner, says "Oh I hear you are upset about your massage, well our therapist just learned about a death, so sorry." I told her I didn't believe her, and that if that were truly the case, I should have been told when I checked in, or someone should have come and told me. I should not have been left to sit there waiting in a robe for 25 minutes. The owner replied, "We're human." and as I walked off upset, she says unprovoked, "Karma's a bitch." Yes folks the owner of the business spoke to me like this because I was upset about being left to wait. My time is just as important as yours. In the event of an emergency, you should go TELL your clients there is a need to reschedule, not leave them sitting there, waiting.... waiting....waiting....and waiting.... to only offer an explanation when they are fully dressed and headed out the door. Of course when you offer it at the last second it appears as an excuse. Furthermore, what kind of professional uses PROFANITY AGAINST THEIR CUSTOMERS?Not the first time it has happened either. usually they hand you a card offering 20% off a gel peel for making you wait. Not this time, she was RUDE and wholly unprofessional. DO NOT GO TO COTTONWOOD unless you have at least a half hour to an hour more than the time you allotted to sit there and wait on them to provide a service, and condone this lady's unprofessional attitude. WHAT A HORRIBLE EXPERIENCE
They are never opened even when you call to make the appointment or make one online. They are never there during their "hours of operation". Makes me wonder what business is really taking place since there are no haircuts happening. This place is a joke. DO NOT GO HERE.
I like this hair-styling place. My hairdresser, Mary Lou, has moved there after her old hair-styling place, Austin Taylor Salon, was infested with black mold.
After this store changed hands about a year ago, the new group is a lot of trouble and dishonest. They closed suddenly with so many of my items and are in trouble with the Tax Commission. They were really bad to their employees too. If these people come back, run the other way. Very deceitful and rude.
They have no idea what they're doing and then blame you for not liking the nails and then they charge you to fix it. Next, they tell you not to come back if you don't like it. Terrible job and even more TERRIBLE people. In case you are wondering how I approached the issue, I spoke calmly and honestly, no profanity or raised tones. They chose to be rude.