I recently visited your store on E.15th in Edmond OK, I was not happy with the scene your manager had caused, not only was she rude and has no problem solving skills she had my family feeling uncomfortable and wanting to leave, we watched her engage in a conversation with an unhappy customer, not only did she implied she tell the customer she has no common sense but also told her that her actions where stupid, they both continued to argue while both raising their voices, I do not know if the story the customer gave was true or not but it was a simple task the manager or staff could have done, instead the manager chose to be stubborn and hard headed and right out rude, after it was all over I approached her asking her Name, she told me Kathey, I then told Kathey a better approach for handling that situation, she then throws her hand in the air and says have a good day sir while walking off, I do believe this woman needs a class in personal relations. Thank you.
842 N Pennsylvania AveOklahoma City, OK 73107
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