This place is HORRIBLE and RUDE! I kept recieving letters from Misty Jenkins in Broken Arrow due to non payment of a contract I never sign up for and I have never even been to their gym. I called spoke to Stacey who was a complete smart ass by saying why would someone get a gym membership in your name. I explained that it was probably the same reason they got internet and cable and other things in my name a never paid it. She stated she did not believe me. I told her I have never had 1 single charge for their gym come from my bank account. This person was also able to open a checking account in my name that they overdrew for 1200.00. I believe they obtained my information after being a hellishly nightmare of a roommate. All she could say was well I will note the account and we will do what we have to do. I told them to go ahead so I could add it to my bankruptcy filing.
115 W 15th St Ste 301Edmond, OK 73013
From Business: Guardian offers a unique holistic approach to protection and wellness training. Healthy living includes taking care of yourself spiritually, mentally, physically,…
I had the same problem that Tamatha had. The gym was great and the staff was friendly, but the external finance group they have makes it way to hard to cancel a membership and you can expect to be charged way more than what they tell you. I would suggest finding another gym that may be more expensive per month, but easier to deal with.Update: After calling 10Gym and discussing with them that the initial person we contacted didn't give us the correct information on how to cancel our membership, we were able to get everything worked out and they refunded us for all of the months we were charged unknowingly.
My husband and I joined online a couple of months ago. We are a little confused as to why there are negative reviews about "hidden fees and information". It was clearly stated in multiple spots on the website that the 19.99 membership is for 12 months. All you have to do is take a second to read. We have throughly enjoyed the facility. It is clean, organized and the staff there is great! They have been very engaging and sincere. Highly recommend.
So, get your best workout running the opposite direction from this place and by all means stay out of contract with these folks. The gym folks are nice, and the gym is minimally adequate to most workout needs/schedules. However, when you try to cancel your membership-the finance company will lie to you, will jack you around and will end up charging you extra. They truly are looking out for their best financial interests-at the expense of YOUR bank account! Real rating is NEG 2 STARS.
I workout there almost every day and have never had an issue! i don't really care for the classes, but I can definitely reach my fitness goals here and make my budget.
The people there are like a family! Everyday I look forward to seeing them on the mat :)
My wife got the $19.99 a month membership so that she could bring me as her guest. Later on we added daycare for an extra $10 a month so that's $29.99+ tax which is around $32 and we are fine paying that. Well today we checked our banking account like how we do everyday and see that the charged us $32 and then another $43. This wouldn't bother me so much but I noticed it happened to someone else too and it makes me wonder if they are now trying to come up with more reasons to bring in more money even though they don't really need to since the place is packed with people all the time.
The best workout you will get from this gym is to RUN LIKE HELL FROM THEM! I signed up on the $20 a month plan. They messed up my card information and charged me $43 each month for "late fees." I have been with this gym for 4 months and it has cost me a total of $256. Basically $64 a month. Save money and go to LA Fitness. It's $34 a month and for 4 years I never had a problem with them. Ironically I switched gyms to save money... If it sounds too good to be true, it totally is. I had to rate at leasrt a 1 star. They deserve negative 3 stars. Don't waste your hard earned money on this gym. They will steal it from you!
I would not reccomend this gym to anyone very unprofessional and out just to get your money!
I suspect their sales literature on the Preferred Membership is cleverly and perhaps intentionally deceptive. When I read the $39 start fee was reduced to $10, I did think it was referring to the (very similar) $39.99 Annual Membership Rate guarantee (listed at the bottom of the page.). Fool that I was to do so. So, this all started after a chat with the new Edmond store manager a few weeks ago, I went back in today to pay what I thought was an total bill of $250 plus tax. When I discovered they wanted the extra $39.99 I resisted and asked for clarification. The Store manager seemed unsympathetic at the least. It might have also been seen as rude, dismissive, and most of all, practiced. As I suspect many others have railed at what could be a deliberate omission or deception.She did allow as how I was" obviously not serious about getting in shape" and that I was "happy with my little walks" this was not the place for me.I agree. However, I did feel inspired to write the first negative review I have EVER written!