2608 E 2nd St, Edmond, OK 73034
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These guys are great!
Took my wife's car to them after the Chevy dealership diagnosed the problem as a bad alternator and quoted over $1,000 for the repair, saying it was so high because the steering column had to be removed to get to it.
Called around for competitive quotes and they were close, but a little cheaper, agreeing that it was very difficult and time costly to get to the alternator.
However, I'd heard they do good work and always stand behind it, so I took it to them and left it.
They could have fixed it and charged what they quoted, but they discovered the Chevy dealer had mis-diagnosed the problem, turned out the alternator was ok. They did the (proper) fix and I ended up paying around $300!
These days it's hard to find trustworthy businesses to deal wih when the need arises, but the owner, Blake Harris and his team is tops in both skill and integrity!
Their business doctrine, instead of going after the quick buck/easy gouge, is to do excellent work at a reasonable and fair price, and the business will prosper accordingly.
Wish we could clone their attitude for other service oriented retailers, it'd be a better word!
I highly reccomend them, they'll do ya right!!
I have been to see Blake Harris a number of times over the past several months. Overall my experience has been top notch. Here is a breakdown (no pun intended) as to why...
My initial impression: Most auto places you go to are pretty grungy. Grease stains, dirty floors and grimy bathrooms are par for this industry. If you are lucky you get a cup of burnt coffee and a gruff unintelligible grunt from some grease monkey behind the front desk acknowledging your presence. When I first walked in to Harris I expected the usual. Instead I was pleasantly surprised.
Harris auto is CLEAN. Maybe this has something to do with being a new building, but they have been around long enough (over a year) to acquire the coat of grime so ubiquitous to auto repair joints. This is the kind of well-kept-well-maintained kinda clean you see in a medical office.
I was greeted shortly after walking in by Blake Harris who I later found out was the owner. He gave the impression that he was happy to see me and eager to help a new customer. He was dressed in the usual coverall, a oil stain here or there, but it was obvious that it had seen a washing machine in the not to recent past. In fact, I swear it was ironed. But just because the guy knows how to maintain his office and uniform clean doesn't mean that he knows how to maintain a car. But I digress....
Within about 5 minutes he had my car up on stilts. Within about 45 he delivered the bad news. "Your car needs a new oil pan gasket and because of the way your car is designed the repair is kind of labor intensive". What he didn't know is that I already knew this. I had taken the car to another place, who told me I needed a slew of new parts that added up to over 3K in work - (DONT go to that place!) I had also taken it to the dealership who had correctly diagnosed the problem as a leaky oil pan gasket.
The price Blake gave me was fair and the total install cost significantly less than what the dealer had quoted me. I had one very minor issue post install, I brought it back and Blake fixed it in about 5 minutes flat. No charge of course.
Now I bring both my cars to Harris. I have been in about 6 times for oil changes and other issues over the last 9 months. I feel like I can trust him to do the work and shoot straight with me.
He and his staff treat me like gold when I come in. Which I like - I mean I am the customer so should be treated well right? it also feeds my ego which is always hungry. The only negative comment I have is that he uses powdered creamer for the coffee. DISGUSTING. If you serve coffee use real creamer for goodness sake!
I have taken my car to Harris Automotive since he first opened up. Fast reliable service, no surprises on cost. I never worry about being lied to or ripped off when I take my car in. I know my car is in good hands. I also really appreciate never being talked down to. Some mechanics treat me like I'm stupid because I don't know anything about cars or because I'm a woman. I am always treated with respect here.