In mybook® Car Collection (edit)

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Hours

Regular Hours

Categories
Tags-Vehicle, Vehicle License & Registration, License Services
Other Information

Parking: Lot

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Reviews

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Ofonime N.

05/27/2015

Overall

I never give reviews, but this place is absolutely horrible. Extremely POOR customer service. I got there at 4:30 and had a new employee work on my documents which took her until 5:10 and a guy they called Mike was upset at me and used words I can't even repeat on here, because he would have to pay his employees overtime since they close at 5pm. I don't see how these same people are working here after the similar issues keep being brought up. It's just ridiculous. They don't have to worry because I'll never be back there. If that was the last Tag agency in the world, I'd work overtime every week and pay the penalty for not having a current Tag.

M B.

02/10/2014

Overall

Horrible Service! If you are looking for a Tag Agency go elsewhere. As you can see on other posts, people at this agency are VERY RUDE and unprofessional! I went to renew my DL and it was the worst experience. I regret why I just did not walked away from this place when I had the chance.. Find another agency, don't go to this one.

richard005

10/04/2011

Provided by Citysearch - 
Overall
great place of business

A very nice gentleman waited on me and was very helpful. Even with my problems, they were very helpful and I was able to get all of them resolved quickly.

richard1985

10/04/2011

Provided by Citysearch - 
Overall
Great Place

Great Place to renew my tag. Very professional and were very quick with transactions.

dgainesjr

09/21/2011

Overall
I would not recommend this pla...

I would not recommend this place to anyone. Mike Bowles, Terri Bowles and their employees are extremely rude and condescending people. I walked in to purchase a tag for my new truck with all of my paperwork including my paperwork for exemptions because I am a disabled veteran. I was told a piece of paperwork was incorrect so I called the Veterans Affairs office promptly (within 10 minutes of being there) and was asked to have Terri or Mike Bowles fax them the paperwork so it could be corrected and they said they would do so. While I waited I was told a person from the Tax Commission told them not to accept my paperwork. I eventually spoke to her and was informed they misrepresented the situation to her also and the issue could have been cleared up easily. About nine times I was asked to leave and get my tags elsewhere because I called to check their story and found it was a lie. Then after about an hour of being there I found out they lied about faxing the paperwork to the Veterans Affairs office. Why they lied to me at every turn I believe was in part due to discrimination on their part. Then to top it off Mike Bowles started complaining and threatened my three year son. when I responded to him he walked toward me with clenched fist and I told him he better think twice before doing anything stupid. This is the worst place to do anything. The reason they never have lines is they don't have repeat customers. Horrible people all around.

dgainesjr

09/21/2011

Provided by Citysearch - 
Overall
Very rude and unprofessional

I would not recommend this place to anyone. Mike Bowles, Terri Bowles and their employees are extremely rude and condescending people. I walked in to purchase a tag for my new truck with all of my paperwork including my paperwork for exemptions because I am a disabled veteran. I was told a piece of paperwork was incorrect so I called the Veterans Affairs office promptly (within 10 minutes of being there) and was asked to have Terri or Mike Bowles fax them the paperwork so it could be corrected and they said they would do so. While I waited I was told a person from the Tax Commission told them not to accept my paperwork. I eventually spoke to her and was informed they misrepresented the situation to her also and the issue could have been cleared up easily. About nine times I was asked to leave and get my tags elsewhere because I called to check their story and found it was a lie. Then after about an hour of being there I found out they lied about faxing the paperwork to the Veterans Affairs office. Why they lied to me at every turn I believe was in part due to discrimination on their part. Then to top it off Mike Bowles started complaining and threatened my three year son. when I responded to him he walked toward me with clenched fist and I told him he better think twice before doing anything stupid. This is the worst place to do anything. The reason they never have lines is they don't have repeat customers. Horrible people all around.

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