I have always had a good experience here. The service is good, the staff is friendly, and my clothes always come back looking great.
Great cleaners, laundry, and alterations! You will not find a better place to do business than Parkway Edmond, OK. I'm sold on their attention to detail. One can count on Parkway to do the right thing, every time.
I have been using Parkway for a few years now. They are a good cleaners, and I would recommend to anyone. They have always done a good job on my clothes.I just started using their pick up and delivery service a few months ago though, and have found it WONDERFUL! It is great to not have to stop by the dry cleaners once or twice a week anymore.
I have only used Parkway twice now. Once a few months back for a comforter and then a week ago for three button shirts of my husbands. I utilized the pick up service as I have a newborn and a four year old. They charged me over $55 for the service on my account yet my tag said $7.55 for the three shirts on the tag. When I called they proceeded to tell me that I had in fact had many other things cleaned. I explained that I did not even own a burgundy dress on me of which he mentioned... Jason acted as though I was confused or perhaps not being honest and then told me that he would check into it and get back with me. This was yesterday with no response. I called today and they said that he was in production and that they don't have phones there... ??? Hmm. I hope that I can follow this comment up with something positive but so far the customer service(the most important part) is not looking good.
Like the other review- these guys are thieves who do nothing but flip things they buy on eBay and manipulate the payment dispute process with eBay, Paypal and Credit Cards to let them steal parts. They try and hide it by using a whole bunch of different user ID's to buy and sell.They admitted in an email they had taken my parts and not returned them, but still filed a dispute for the charge with their credit card company- so they get to keep the parts they took and not pay a dime. In my book that is credit card fraud, and once the final resolution comes back from the credit card company we will find out how the OK Attorney Generals office feels about it as well.
In 25 years of purchasing suits, I have never experienced such an inept and poorly trained staff. Pointing at a rack is hardly what one expects when purchasing this type of garment, especially after having to approach a member of the staff for help.
Very good cleaners. I have been using them for years - never had any problems with lost or ruined clothes. They were able to get red wine off my wedding dress without ruining it! I definitely recommend them, especially for stained items.