Phoenix employees are the most friendly guys you will ever find, and their work is first rate. They recently tore out a wall and treated a mold problem from washing machine overflow. I could not be more pleased. A+
Phoenix responded to a water damage at my house and i am more than pleased. They explained the entire process and answered any questions i had. Extremely professional and trustworthy, i had no hesitation going to work while they were in my house with my wife and kids. The quality of work exceeded my expectations and i would not hesitate to recommend to my friends and family.
The only positive thing I can say is their initial response was quick. We had a leak and they came out quickly to get the house drying after it had flooded our house overnight. They had to rip out our wood flooring and claimed they would install the new floors once the insurance was ready. They gave our insurance a quote and that was the last they could be bothered to do. They never called me to schedule a date and when I tried calling them, they put me off by claiming they would look into it and call me back. They never did. For two months I called them on a weekly basis trying to get them to schedule the installation with me. They never would. Finally I had to hire another company because they couldn't be bothered to actually come do the work they bid, or even take the time to call me back.