I have had nothing but great experiences with this clinic including my visit last night where I was met at the desk by "Luke" who greeted me with a smile and was very professional and processed my paper work in record time. "Kathy K." was my nurse and this my 2nd or 3rd experience with her. She has always been very personable, genuine and concerned about my symptoms and the care that I would require. "Nani Parsons, PA-C" was my PA and I really liked her! She greets you with a smile that doesn't end and takes the time to listen, question and then address the best way to take care of your health needs. The office is very clean from front to back - and I will continue to recommend this location because it has remained over the three years that I have utilized their services as a positive and consistent experience. Awesome job gang! I appreciate YOU!
After my visit last week I was sent an email and thanked for my business. Beyond just thanking me they genuinely wanted to get my feedback in order to better themselves. After reading the reviews below I am shocked. I had a great experience and will be back in the future as needed. I think that they have listened to the customers and are striving to better themselves.
My insurance claim was denied due to miscommunication and I was facing a large expense. I called Russell Grafrath and he immediately, without hesitation, contacted the insurance company and resolved the error. He saved me ftom having to pay the entire bill. I highly recommend Russell Grafrath for all your insurance needs.
First Med in Edmond is the best. The only place our family goes in need of urgent care.The staff, Drs. and PAs are great. Thank you Nicole for all the help over the years.J. Stanley
I got everything I needed but the nurse taking notes for the doctor was how to say........bad and not new at her job either.
Excellent experience getting school sports physicals.