What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
The owner of this salon is the most RUDE and UNPROFESSIONAL person. I scheduled a massage, and specifically told the personnel that I was on my lunch hour, they had me undress and wait for TWENTY FIVE MINUTES. I asked someone to check on my massage therapist precisely 15 minutes into waiting. No response. I finally got dressed, and as I'm leaving, a woman, who claimed to be the owner, says "Oh I hear you are upset about your massage, well our therapist just learned about a death, so sorry." I told her I didn't believe her, and that if that were truly the case, I should have been told when I checked in, or someone should have come and told me. I should not have been left to sit there waiting in a robe for 25 minutes. The owner replied, "We're human." and as I walked off upset, she says unprovoked, "Karma's a bitch." Yes folks the owner of the business spoke to me like this because I was upset about being left to wait. My time is just as important as yours. In the event of an emergency, you should go TELL your clients there is a need to reschedule, not leave them sitting there, waiting.... waiting....waiting....and waiting.... to only offer an explanation when they are fully dressed and headed out the door. Of course when you offer it at the last second it appears as an excuse. Furthermore, what kind of professional uses PROFANITY AGAINST THEIR CUSTOMERS?Not the first time it has happened either. usually they hand you a card offering 20% off a gel peel for making you wait. Not this time, she was RUDE and wholly unprofessional. DO NOT GO TO COTTONWOOD unless you have at least a half hour to an hour more than the time you allotted to sit there and wait on them to provide a service, and condone this lady's unprofessional attitude. WHAT A HORRIBLE EXPERIENCE
They are never opened even when you call to make the appointment or make one online. They are never there during their "hours of operation". Makes me wonder what business is really taking place since there are no haircuts happening. This place is a joke. DO NOT GO HERE.
I like this hair-styling place. My hairdresser, Mary Lou, has moved there after her old hair-styling place, Austin Taylor Salon, was infested with black mold.
Maggie does my hair and it always looks amazing! The staff is kind and courteous and they have a great selection of products!!
Do great with my grandson/haircuts, fading, braiding into man bun. They have always all be great to our family.
Everyone there is nice and you can shop while you wait but after that point your visit will go south. Terrible service. My hair looked awful when I left. Had to get it fixed somewhere else after letting them try to fix it (they failed obviously).
Best automotive shop in the metro. i won't go anywhere else from here on. Blank is friendly and tells you what you need to know.
These guys are great!Took my wife's car to them after the Chevy dealership diagnosed the problem as a bad alternator and quoted over $1,000 for the repair, saying it was so high because the steering column had to be removed to get to it.Called around for competitive quotes and they were close, but a little cheaper, agreeing that it was very difficult and time costly to get to the alternator.However, I'd heard they do good work and always stand behind it, so I took it to them and left it.They could have fixed it and charged what they quoted, but they discovered the Chevy dealer had mis-diagnosed the problem, turned out the alternator was ok. They did the (proper) fix and I ended up paying around $300!These days it's hard to find trustworthy businesses to deal wih when the need arises, but the owner, Blake Harris and his team is tops in both skill and integrity!Their business doctrine, instead of going after the quick buck/easy gouge, is to do excellent work at a reasonable and fair price, and the business will prosper accordingly.Wish we could clone their attitude for other service oriented retailers, it'd be a better word!I highly reccomend them, they'll do ya right!!
This place is a joke. If I could give it zero I would!! Everytime I come back it's always a new stylist. I mean it says something when you have a huge turnaround.
I am required to give 1 star or I would not give anything. I made an appointment at 8:00 am for a pick up at 530 ( for a 6:00 appointment) after I gave the addresses I was told that it would only take 15 min. At 5:51 the 'taxi' a dirty poorly services prius pulled up, as I entered the car the stench and middle eastern music assaulted my senses. He then asked where I was going, curious since I had already booked this trip. i told him where and emphasized that I needed to be there at 6 or face a 100 dollar penalty. He then began SCREAMING AT ME, 'I am not slave' 'you people treat me like slave' (by you people I assume that he is reference to the fact my ethnic herritage is Korean) ' You do not know how traffic works!' I agreed with him and stated that he is right, I do not know how traffic works and that this is why I am paying for his service, and that if it was such an issue that he should not have accepted the fare. he then proceeded to scream, ' Look at traffic, what you want to do now?!?!' Once again, (by this time I am also yelling) I said this is not my problem, I called early to make sure that I would not be late, I was told that it would not take 30 min and had my time changed. he then took an alternate route (longer) and I said that I was not going to pay for the extra distance that he was attempting to bill me. He proceeded to pull over 3 miles from my place of origin and told me to get out, obviously I said no and he told me that he would make me. childish and violent. i told him take me back that I was not going to pay for any of this. when we returned (screaming all the way back, I was too so I had some blame in this) when we pulled up he called the police stating that I was threatening him and that I could possibly have a weapon or I could be a weapons dealer. The police were dispatched and I had to make a statement. another quick fyi. while this was going on I called the business line to complain to the manager, the phone began to ring in the front seat. when I called another number posted in the car it ALSO began ringing. there were at least 4 phones and 3 different 'company names' all attached to what appeared to be burner phones. If you like to miss appointments, yelled at, and threatened then call. If not I suggest you look somewhere else
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.