The benefits of using First commercial is that it is a local bank but they have several locations all across the metro. It makes it easy to bank with them when you aren't too far away from a location. Staff is friendly and easy to work with. I do my regular banking here, and I did my mortgage through them as well.
Bank of America is run terribly. There is always a line with long waits and the tellers act like its their first day working.
I moved to this credit union as a result of bad customer service at another CU. The service here is excellent, the best I have ever had from a credit union anywhere.
I've been banking here for years (always used 164th & penn) but the people on edmond rd location are RUDE!
Pulled over to seek shelter from hail storm and was asked to leave. Wasn't in an active working area to their business and could not believe that they said it was " for employees only" This happened the day after the May 20th Tornados in Moore, Ok. Bad business if you ask me.