Arrow scheduled an appointment to service my washing machine at a time convenient for me and arrived when expected, if not a little early. Jason was truthful with me about my washing machine. Unfortunately, it needs to be replaced rather than repaired . He answered questions about my refrigerator and dishwasher as well in a very professional manner. I plan to use Arrow Appliance Repair in the future. Thanks! Kim K
Our dryer quit heating and we called Arrow and Jason was here exactly when they said he would be actually a little early. He was professional and courteous and explained exactly what was wrong and had it fixed within the hour. I would highly recommend Arrow and Jason. They definitely moved to the top of my repair list! Lorraine
I called because my dishwasher was not working. The repairman (Jason) was on time and he was very courteous and professional. Once he arrived, he performed a hard reset of the dishwasher and ran the diagnostics and concluded that everything was working fine and that, apparently, the dishwasher had stopped functioning simply because of a previous power outage. He gave me his honest diagnosis and he did not charge me a dime, not even for a service call. It is rare to find someone who is this honest and hard working. I highly recommend this company.
Called this morning and Jason came out this afternoon. That was great because others that I called were not available until next week. Jason could have charged me but he didn't (not even service charge!) Gave me his honest opinion to replace my 14 years old washer. As a senior on a fixed income, I appreciated that advice. On time! Courteous! Honest! Thank you!
Amazing people, selection and pricing!Metro is not a high pressure store. When my salesperson did not know the answer to my question, another salesperson was actually willing to help. A different salesperson actually entertained my kids with coloring books and puzzles while we shopped!! We love our new kitchen and our entire family had a great experience.
You are greeted at the door but not followed around constantly by salespeople. The showroom is massive and clean with a great selection designed so you can look at full kitchens together and also like appliances all together. It makes it easy to compare and see a full picture of what you are buying.The salespeople are happy to help and very good at what they do. They beat the prices of the other places I had visited and I actually enjoyed shopping here.
We had Jason come out in the same hour that we called. He did a great job finding and repairing the problem within 30 minutes.I would highly recommend this company!
Had a Frigidaire 36 inch stove top ordered, was told it would be in at the OKC store on Tuesday. It is now Thursday, I was told today that it would be on a transfer from Edmond to OKC and would be here this evening. But it never got loaded on the truck. Surprise surprise.
We had a terrific experience with Arrow Appliance Repair. We spoke to someone mid-morning, and a repairman was here by 2. He diagnosed the problem and had it repaired in half an hour. If you want a repair done by people who are on time, do their job,and treat you and your home respectfully, then this business is the one for you! Thanks to Jason!
First class local business. Called to let me know they were on their way, arrived early. They were professional, knowledgeable, repaired my refrigerator and finished in less than 30 minutes. Very reasonable price. This is my go to service for any appliance repair,.