What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
530 W Edmond RdEdmond, OK 73003
From Business: We Fix Anything ---- Certified Auto Repair and Maintenance ---- Unbeatable Price, Service and Warranty on Tires ---- Unbeatable Price, Service and Warranty on Aut…
16400 N Western AveEdmond, OK 73013
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
I have been to see Blake Harris a number of times over the past several months. Overall my experience has been top notch. Here is a breakdown (no pun intended) as to why...My initial impression: Most auto places you go to are pretty grungy. Grease stains, dirty floors and grimy bathrooms are par for this industry. If you are lucky you get a cup of burnt coffee and a gruff unintelligible grunt from some grease monkey behind the front desk acknowledging your presence. When I first walked in to Harris I expected the usual. Instead I was pleasantly surprised.Harris auto is CLEAN. Maybe this has something to do with being a new building, but they have been around long enough (over a year) to acquire the coat of grime so ubiquitous to auto repair joints. This is the kind of well-kept-well-maintained kinda clean you see in a medical office. I was greeted shortly after walking in by Blake Harris who I later found out was the owner. He gave the impression that he was happy to see me and eager to help a new customer. He was dressed in the usual coverall, a oil stain here or there, but it was obvious that it had seen a washing machine in the not to recent past. In fact, I swear it was ironed. But just because the guy knows how to maintain his office and uniform clean doesn't mean that he knows how to maintain a car. But I digress....Within about 5 minutes he had my car up on stilts. Within about 45 he delivered the bad news. "Your car needs a new oil pan gasket and because of the way your car is designed the repair is kind of labor intensive". What he didn't know is that I already knew this. I had taken the car to another place, who told me I needed a slew of new parts that added up to over 3K in work - (DONT go to that place!) I had also taken it to the dealership who had correctly diagnosed the problem as a leaky oil pan gasket. The price Blake gave me was fair and the total install cost significantly less than what the dealer had quoted me. I had one very minor issue post install, I brought it back and Blake fixed it in about 5 minutes flat. No charge of course.Now I bring both my cars to Harris. I have been in about 6 times for oil changes and other issues over the last 9 months. I feel like I can trust him to do the work and shoot straight with me. He and his staff treat me like gold when I come in. Which I like - I mean I am the customer so should be treated well right? it also feeds my ego which is always hungry. The only negative comment I have is that he uses powdered creamer for the coffee. DISGUSTING. If you serve coffee use real creamer for goodness sake!
My car was hailed on 10 days after I bought it in May. She had 132 miles on her that day... I was nervous about getting PDR done. I wanted my car to be fixed up as well as possible, with the least amount of hassle possible, and without getting screwed. I shopped around a little bit. Finally, after 3 months of procrastination, I saw an Intellident flyer. I looked up the reviews for the company and was pleased. A BBB A+ rating is unbeatable. I called, and after a couple of easy questions, I had an appointment to drop off the car. When I did, I barely had to touch a pen. It was as simple as signing my name a couple of times. I was provided a rental car at no cost to me even though my insurance plan does not include rental reimbursement. Nicholas, apparently the manager, was great. He didn't seem like a salesman. I really feel like he had my best interests in mind. He told me that it would be about 5 days. Sure enough, it was exactly 5 days. I mean exactly! I dropped off the car at 9:15 am and I picked it up today at 9:15 am. My car looks perfect. I got it washed on my way home. Minus a couple of rock chips, it is exactly how it was the day I bought it. This place is truly amazing. Every single moment of my experience was perfect. I have plans to bring my wife's car to Intellident to get it taken care of. I will be referring this place to everyone with 100% confidence that it will be the best experience they can possibly have with a hail repair company.As a side note, I live in Midwest City. It was worth the drive to Edmond.
These guys are great!Took my wife's car to them after the Chevy dealership diagnosed the problem as a bad alternator and quoted over $1,000 for the repair, saying it was so high because the steering column had to be removed to get to it.Called around for competitive quotes and they were close, but a little cheaper, agreeing that it was very difficult and time costly to get to the alternator.However, I'd heard they do good work and always stand behind it, so I took it to them and left it.They could have fixed it and charged what they quoted, but they discovered the Chevy dealer had mis-diagnosed the problem, turned out the alternator was ok. They did the (proper) fix and I ended up paying around $300!These days it's hard to find trustworthy businesses to deal wih when the need arises, but the owner, Blake Harris and his team is tops in both skill and integrity!Their business doctrine, instead of going after the quick buck/easy gouge, is to do excellent work at a reasonable and fair price, and the business will prosper accordingly.Wish we could clone their attitude for other service oriented retailers, it'd be a better word!I highly reccomend them, they'll do ya right!!
This auto center is OUTSTANDING!!! They do GREAT WORK! Their prices are MORE THAN REASONABLE! They are FAST but Thorough. Our Story: We had a tire almost fall off our car. The 1st place we took it said it needed one wheel stud installed but could not do the repair. We brought it here with the stud and when they took it apart it actually needed all 5 studs replaced and a new rim. My wife was going to drive it home and they said that it was too dangerous. The holes in the rim were so big and the studs & lug nuts were so bad they were afraid the tire was going to fall off before she got home. We found a new rim and purchased the rest of the parts and within 2 hours we were ready to go. The price was so low that we couldn't believe it! We appreciate everything they did for us and I am extremely grateful they did not allow my wife drive the car home in that condition.In my opinion, if you need work on your car performed by a reputable reasonably priced repair shop,that has integrity this is the place to go!
We brought our VW to Christian Brothers mainly because they are convenient to our apartment. We were thoroughly impressed with the experience from step one through to the end. Pleasant, exceptional customer service from the front desk to the mechanics and owners. No runaround, no shiftiness, no unnecessary up-selling, and most importantly, a great amount of trust established. I would recommend them to anyone with any type of car, but most especially, if you have been burned by a garage before, give Christian Brothers a try. I promise you won't regret it
Want first class customer service?Is getting your vehicle in and out the same day important--not a week from now? Look no further. Christian Brothers will schedule you the same day, and in most cases, get the problem fixed by the end of the business day. Staff is always polite and helpful--never pushy, rushed, or rude. Problems are fixed right the first time and stay fixed. If a problem arises, they will address it immediately. I am very confident Christian Brothers will continue to help my family keep our vehicles running smoothly at an economic cost.
I have been using B&J for years form oil changes to major component repair or replacement and have always been treated well. If Bob feels he can"t fix it he will tell you so and recommend another shop. I have seen Bob stop an on-going repair in order to get someone else from out of town back on the road as soon as possible and I know I can trust Bob to keep my wife's vehicle in good repair when I'm not around. Bob's integrity is very important to me.
Completely Trustworthy!I have taken my car to Harris Automotive since he first opened up. Fast reliable service, no surprises on cost. I never worry about being lied to or ripped off when I take my car in. I know my car is in good hands. I also really appreciate never being talked down to. Some mechanics treat me like I'm stupid because I don't know anything about cars or because I'm a woman. I am always treated with respect here.
Go here if you want your car fixed right "the 1st time". Affordable pricing, quality service and honest professional work by J & K for my car. Have known Jerry for over 40 years and his business is great. Whenever an emergency arises, Jerry will take care of your problem and get you back on the road in minimum time.
My car is getting older but is in excellent shape. I really don't want to take on a new car payment until I have to. Christian Brothers is always courteous and professional and do just awesome work. Even better, they will tell you if something does NOT need to be done as well as things that do need to be done.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.