My package was on the truck ready to be delivered at 5:30 AM. I'm around the house all day due to the fact that the package was a high-value item. The tracking at 8 PM still said it was on its way so I decided to sit out on my front porch and wait for it because it would be coming at any moment. 8:29 PM The truck turns the corner speeds down my street doing about 30 and doesn't stop turns around and leaves. So I immediately check my tracking information and it says "undeliverable". So the driver just drove down my street in order to scan my package so he didn't have to get out of the truck and he could go back and go home. The kicker to the story is I had already filed a complaint immediately and about an hour later 9:30 PM what shows up at my door but the notice that he was supposed to leave saying he was there and he missed you. And he drove his personal vehicle! So he knew he got caught and he was trying to cover his tracks. This is the type of people that they hire.
ENJOY THE NEW UPS SERVICE INCLUDING: CHASING the DRIVER DOWN THE street through the neighborhood, (yes like a nut) to get a package or paying more money for redelivery. Or of course the New "Steller Service" of leaving 1 Delivery Attempt Notice and then hijacking your package to a UPS DROP LOCATION (aka a tiny convenience store called the 7-10 MART) next to the famous Yoans Garden "very easy to find, and yes I being sarcastic" on the corner of Worth and Green Street Woodbridge NJ 5.4 miles away in (ANOTHER CITY!) instead of bringing it back to the hub at Raritan, which is .4 miles away from my home, yes .4 MILES and where the truck has to go back to park for the night. But THEN there's also the option of paying $5.00 and waiting to get a second delivery attempt, Pay More, Wait More. Or BETTER YET Paying $40 a year to get the options they always offered for free, you know the ones, like getting your package on time at YOUR HOME, NOT the 7-10 MART. CRAZY CONCEPT I KNOW.
Terrible service at this store in additional to not so good and over complicated customer service of UPS that does everything that you will not receive easily shipped packages for free and force you to pay for premium service.