What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
3 Kellogg CtEdison, NJ 08817
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When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
I have been to GT Automotive on three occasions. On the first visit I had them install a catalytic converter I had purchased and I was very satisfied with everything about the service. I felt that I had an affordable and trustworthy place to bring my car to for repairs. However on the last two visits, I felt very deceived. I have no major problems with the quality of the work they performed, however I have a problem with how they can be deceptive in the additional charges they surprise you with when you pick up your car. I think that when you get an estimate, it should include all of the charges that they know are required to perform the job. On my second visit I got my timing belt and water pumped changed using parts I purchased, and in the estimate they failed to include coolant, tacking on $14 when I pay the bill. No big deal, I just don't appreciate how they are not forthcoming with the known details of the estimate since replacing the coolant is a necessary part of the job. When I had the timing belt along with my A/C belt changed, my A/C stopped working after I picked up my car. When I brought this up to them, they were very defensive about it not being their fault. The clutch on the A/C had broken, and I can't say for sure if it is related to how they changed the belt, but I didn't appreciate how they made no effort to resolve it. I would have really appreciated some discount on the cost to replace the A/C, even if it was small.So I had to take my car in for a third a time to replace the A/C compressor. When I got an estimate for the repair over the phone, I specifically asked if they were going to charge me for the refrigerant. Their answer was that they will recycle the refrigerant that is already in my system, leading me to believe that I would not be charged. They failed to tell me that if my system is not fully charged, they would charge me for the refrigerant at their fairly expensive rate. So again when I pick up my car, I am surprised with another charge for 15oz. of refrigerant. It’s surprising the system needed this much since the level was checked by another mechanic a few weeks earlier who said it was only a little low, not 3/4 empty.Although I really liked this place at first, I am not satisfied with GT Automotive anymore. I doubt I would take my car here again, and I will need to look elsewhere for my car repairs. I suggest that you do the same.
Just wanted to leave some positive reviews for GT Japanese Auto. I’ve been a loyal customer of GT since I moved from NY to NJ back in 1996. Bill has worked on my 1992 Nissan Stanza, 2001 Toyota Avalon, 2001 & 2006 Honda Odyssey. I’ve always trusted Bill and his ASA certified mechanics with my vehicles. Bill is very knowledgeable with Japanese automobiles – old and new. A few things that I love about Bill and GT Japanese are, 1) He is very honest when it comes to replacing a part. He will tell you upfront if the part REALLY needs to be replaced or if the part can go on for a few more ticks on the odo. Never do you feel that he wants to replace a part just to pad his bottom line. 2) His work is very thorough. 3) If you want to save some money, he will allow you to bring your parts for them to install. 4) He uses OEM parts. 5) His service cost is competitive and last, I know any service done to my car will be done right. Great work Bill & Lynn!
Today was my third visit to GT Automotive. The first time was with an Infiniti G35 and the last two with a Honda Prelude. Each time they have been extremely honest and straightforward with the work needed. As an example, I came in today requesting that they investigate a rattle in the front end and also to check the brakes and shocks/struts (which I knew were fine). They advised the brakes, shocks and struts were good and gave me the remaining pad life on the brakes. After diagnosing the rattle, they found it was just a loose headlight and tightened up for me. Only charged me for 1/2 hour of labor ($47.50) and no charge to check everything else. While checking out they offered me a loyalty card where I can eventually earn a free oil change. They were very courteous and professional. I am extremely happy with GT and will keep coming back!
As the owner of Gt I would like to write a rebuttal. He claims that he brought his car in for a minor repair & then somehow was "hit" with a major repair bill. Not possible. While working on his "old" car if we found something that needed repair we would have discussed this with the owner and estimated the repair cost before continuing with the work. He could always say no. As far as sabotage, that is so ridiculous it doesn't deserve a response. We have over 50 customers with cars over 200k, some over 300k and in every case when the car needs the inevitable work we discuss the options with the customer first. It is always a big decision whether to keep an old car running or replace it and since 1983 we always try to help with that decision in every way we can knowing that with an old car anything can break at any time. Bill
GT Automotive used to be a good place to bring your Japanese car for repair. Now they pad their repair bills with questionable repairs. Brought my old car in for a minor repair and was hit with a major repair bill that I would not have authorized if I knew that the car really didn't need the repairs anytime soon. I would have sold my car first before allowing GT Automotive to preform the work. I also suspect that GT Automotive sabotaged my car the previous time so I would return for more repair work they performed this time. I will never let GT Automotive touch a car of mine again!Mr. Gill is more concerned with paying his kid's college tuition and planning his retirement fund than worrying about being honest about your car repairs.
I lease an Altima from Edisson Nissan and so far everything has been great. Whenever I take the car for servicing I always find the personel very courteous. They take the time to explain the services the car needs and why. The wait area is pleasant with snacks and beverages. And last time I went with my son the service agent Stephen, gave him paper and crayons to keep him busy. I absolutely have nothing to complain about.
Beat the online price I spent hours looking for and even included installation and hazard warranty, for less than the online price of just tires. Did my wife's brakes a few weeks alter and I was in and out in an hour. Excellent service, very honest and they are now my mechanic for all of our families cars and trucks. HIGHLY Recommend them.
Used them about 13 years ago. They told me their tint won't turn purple. I'm happy to report, there's no purple in sight & nothing has peeled off. Still looks as good as first day & not garage-kept.
I bought my Nissan Altima from here, so far I feel very comfortable with their services. I got my car 3yrs back and all the services makes me happy and very much flexible timings in servicing my car.
Installed by car starter no hidden fees and fast. It's been 2 yrs and still working. Planning on going back to get my windows tinted
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.