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JR
Jay R.

03/08/2016

Overall

Could be better, could be worse. I would try again as staffing seemed short and too busy for all involved. Food was good and the cheesecake is really what I will go back again for. It's a loud restaurant, hard to hear.

thegunnysack

06/29/2012

Overall
Great food but very busy. The...

Great food but very busy. There isn't much room in the entry for customers to wait for a table so we went out into the mall to shop during part of our 45 minute wait. I love the orange chicken and many of their salads. The menu is huge and includes everything from breakfast food to dessert. Of course the best part is the cheesecake! I don't have a favorite flavor but every variety I've tried is fantastic!

thelilNRD

10/19/2011

Provided by Citysearch
Overall
AMAZING!

I had heard from my mom that this place was great so we wanted to check it out. First of all the place was beautiful on the inside. Very neat compared to anything we had been to. The menu was huge and it took us forever to decide what we wanted! Our food came at a timely manor and everything tasted more than amazing! The waitress was extremely kind. I would have to say we definetly ordered way too much food. Portion size was more than enough. Prices were reasonable. Next time we are definetly going to share! We will be back very soon!

feedfeedback

11/21/2010

Provided by Citysearch
Overall
shame about the employees

I have never had to wait for a table here as I work in restaurants so can never go out during peak hours. However, why would any restaurant take reservations if they have a lobby full of guests waiting to be seated??

As for the Cheesecake factory, decor is generic, layout and acoustics could be better but its lively and feels good inside. The menu is unusually extensive with something for everyone at lunch or dinner. Great salads, pastas and apps. Prices seems reasonable but the check has always been more than expected! The cheesecake is great, mainly for the variety, tons of choice!

Having been here 4 times, the only thing stopping me returning is the service. Servers are very off hand and preoccupied. One time we had a girl who had clearly been cut and just abandoned us before we even had our entrees, we had to ask multiple other (rude) servers for everything else. Another time we waited so long for our food the manager had to come over but not too impressed by his table side manner, the server never came back to the table until dessert time. The last time we went we decided to to get food to go to avoid the lame service and they even managed to screw that up! Oh and dont get me started on the hosts! Love the food, wont go back until they teach the employees to care!

KL657

07/04/2010

Provided by Citysearch
Overall
Lovely cheesecake!

I am a cheesecake lover and I always can count on the Cheesecake Factory to make me happy!
It is a little pricey..not too bad..but well worth it.
I would recommend this place to anyone that loves cheescake or just a good meal!

resa1989

10/17/2009

Provided by Citysearch
Overall
IT IS A PUBLIC PLACE!!!!!

SOME OF YOU DONT UNDERSTAND THAT RESTAURANTS ARE PUBLIC PLACES! THEY ARE SUPPOSED TO BE BUSY/NOISY/CROWED AND FULL IF U GO OUT ON A FRIDAY, SATURDAY OR SUNDAY NIGHT. EVEN DURING THE WEEK..MAYBE THEY DONT HAVE ENOUGH SERVERS ON THE CLOCK AND THATS WHY U SEE TABLES OPEN AND U R WAITING TO BE SEATED. BUT PLEASE, IT IS A PUBLIC PLACE...UNDERSTAND THAT! NOT EVERYTHING CAN BE PERFECT ALL THE TIME...SO IF U HAVE A COMPLAINT ABOUT IT! LET THE MANAGER KNOW BEFORE U LIVE THE RESTAURANT AND DONT CALL BACK A WEEK LATER SAYING THE FOOD WASNT HOT ENOUGH!

kitty39

12/21/2008

Overall
Birthday Party

Beautiful resturant and the service was good BUT: I ordered hot apple cider and it was served in a water glass with a towel wrapped around it, which the waitress didn't leave for me, so it was too hot for me to pick up until it cooled off some and than you guessed it, it wasn't hot anymore. I wonder if they serve coffee like that? Two of our party ordered the classic hamburger and they both said they were very dry. I ordered a BLT salad and I only could handle about 3-4 bites, it just had a very weird taste and not anything like a bacon dressing like it said on the menu. It was a birthday gathering of 12 people with a bill of 240$ so I think the food should have been more satisfing. For the Birthday gal they only served a child size ice cream sundae and I think with all those beautiful desserts, they should have served one of them, especially cheese cake but I suppose since they charge $8.00 for it they don't want to give a piece away for free. That's tough for them because not one on us will return but I'm sure we won't be missed. (the bread was great!)

Maly81

06/12/2008

Provided by Citysearch
Overall
terrible service

My little sister called to make reservations for a party of 8 and was told it was a first come, first serve basis. We arrived and was told that we would have a table in 15 mins or less. We waited and 2 tables of a party of 5 were sat before us, then a party of 7. We decided that we did not want to wait any longer. This place had such terrible service and the hostess was rude! I do not recommend this place for anyone of color because I strongly believe they did not want to seat my party.

jclan

05/28/2008

Provided by Citysearch
Overall
Cheesecake

The cheesecake factory is GREAT. Although it's usually busy, it's worth it. I've never had a bad experience. I love the style of the place, it's dim lights and it's busy. The food is GREAT!!!! I love their simple chicken littles to the sun dried tomatoe and chicken pasta. The sour-dough bread while you wait is my FAVORITE. And free refills on soda...The prices ARE GREAT!!!!

friedaslaves

04/07/2008

Provided by Citysearch
Overall
Good food, noisy place & lousy service

Went here for the first time a couple weeks ago and I won't be back. The food is good, but the table service was slow and poor, and the seating hostess was downright rude, being visibly annoyed that she had to wait for the slow walking speed of our 93-year-old guest. Finally the little darling just galloped ahead, slapped some menus on the table, and abandoned us before we were anywhere near the table. This, coupled with an outrageous wait time and ridiculously crowded lobby when the restaurant tables were mostly empty, indicates a poorly organized staff and / or an attempt at pretentious exclusivity. The food is mostly good, but not worth the noise level and aggravation of the poor service. Menu is misleading, tho, not mentioning any garlic in items that were soaked in way too much of it. Don't bother with this place. You can get good food and much better attitudes elsewhere.

drockstar7

01/29/2008

Overall
great atmosphere!!!

Despite the long wait in the evenings and weekends the food is great and inexpensive. It is worth the wait! They have the best cheesecake ever with tons of variety! Cheesecake is not all they have though. Steaks, seafood, burgers to pasta...the list goes on. The structure of the restaurant is beautiful and elegant. Two thumbs up!

sfred8259

11/18/2007

Overall
Pretty Good

I love the larget menu at the Cheescake Factory. You can always find something different. The service could be improved on though.

momof7

11/09/2007

Overall
Fabulous Food yet...

If this review was based solely in regards to the food, it'd be a raving five star review.



Yet, service must be taken into consideration when writing a review, right?!



The ambiance is beautiful and relaxing.



We arrived around 3:30pm for lupper; lunch/supper.



After being seated, it took nearly 10 minutes to be acknowledged by our server...not a good start. We ordered our beverages and meals and after another long wait, we finally got our basket of bread.



We finished our beverages and needed more (we had just finished a long road trip- goofy, yet we get very thirsty after long drives).



Our server was nowhere to be found.



My man asked another employee if he could please refill his tea and my water. That guy was a gem and did so with a smile...nice guy!



The wait for our entrees seemed very long, yet I didn't time it.



My club sandwich was perfect and my man raved about his salmon.

Yes- the food was fabulous!



I desired some mayo for French fry dipping (yummy), yet again, the server was nowhere to be found. Ugh!



Does ANYbody know where she was hiding?!!



She actually didn't check back with us until we had only a couple bites left on our plate...too late for the mayo.



We were really hoping that service at this CF would be far better than the service we've had at CA CFs, yet it was not...bummer.

sunnydmpls

11/08/2007

Provided by Citysearch
Overall
Busy busy!!

Good food, great service. A bit corporate but Edina doesn't mind.

The waitress probably threw your pizza in a tiny box because that's the only size to go's that they have. Take that up with management/corporate.

Why are there no lemons in the lemonade?

katze

08/19/2007

Provided by Citysearch
Overall
Slipping

This used to be a decent place, but I wouldn't eat there again. Even though the place was nearly empty (we were there before the dinner rush), service was slow and uneven and it took quite awhile to get our food. My husband ordered the B*ng B*ng Shrimp (Citysearch wouldn't let me write the word b a n g!!), which was his favorite, and it didn't even look good, let alone taste good. When we asked the waitress to box up what was left of our dinners, she haphazardly threw my pizza into a way too small box. It was impossible to separate the slices because she piled them on top of each other.

There's plenty of other restaurants in this area to go eat at; don't bother eating here.

moeeta

01/30/2007

Provided by Citysearch
Overall
DONT DO IT

This used to be one of my favorite places to eat, until I went for dinner for a friend?s birthday and left very angry before we were even seated. The manager was very unprofessional and discriminated us due to the color of our skin. I will never visit this establishment again and would recommend you proceed with caution if you fit this profile.

sundaze11

01/05/2007

Provided by Citysearch
Overall
Who cares if it's a chain? Pretty darn good!

Ok, ok, ok! Usually chain restaurants can be a little bland- they get a lot of hype from hoighty toighty urban diners- let's all get over it, because the Cheesecake Factory always impresses! HUGE menu leaves plenty of room for diversity and choice. I have never had a bad meal. Always good- always filling!! Cheesecake is TO-DIE-FOR!! Lately, my husband and I have been skipping the dinners and just getting the cheesecake to go. There are convenient 'to-go' parking spaces up front, and it is well worth the drive to Edina on a lazy weekend night.

If you do go for dinner, expect to wait, I guess. Or try a weeknight...

djerotica

11/20/2006

Provided by Citysearch
Overall
Loves it!

The Cheesecake Factory is great all around. Even though it is very busy, the wait is worth it. This restaurant has a wide-array of food to choose from...I've tried many things and have not been disappointed. Food presentation is fantastic...every plate is overflowing with food so I would recommend sharing or expect plenty of left-overs. The specialty drinks are also de-lish! But the best part has to be the cheesecake! You cannot go to The Cheescake Factory and not at least order cheescake to go! They have every kind you can think of. Plan on waiting for awhile on the weekends because this place gets really busy or go during the week when its not as busy. They don't accept reservations.

stephhtones

11/19/2006

Provided by Citysearch
Overall
Awesome cheesecake & mojitos!!!

There is always way too much of a wait on friday and saturday night, but we always wait... The mojitos make it a little easier to deal with ! They make the best Mojitos in town!!! Try the new coconut cheesecake its the best yet!!

anneylani

09/19/2006

Provided by Citysearch
Overall
A busy but good chain experience

Yes: It's hyped. Yes, there's a lot of richie Edina teenage girls. Yes, this is a busy chain experience. Yes, it is always crowded. Yet I'm glad the TC has a Cheesecake Factory here now (did they have to put it in a mall though?). This place has a menu like a phone book, each page has about 4 or 5 items that you'd like to try. I've eaten at several different locations and I notice that while the menu is pretty consistent, they seem to incorporate some of the local flavors into their dishes. But it's hitormiss - even on the same items. On the same day, my friend and I both ordered chicken with lemon butter sauce and mashed potatoes. Her chicken just seemed like flat, soggy chicken patties whereas mine was crispy and more... ""real."" Most of the time it's been reasonably good - I give the food a solid 8. The portions are gigantic, expect to eat half if you are entertaining the idea of dessert. The servers are pretty good, always willing to make substitutions so that's a plus if you are a picky eater. And of COURSE the desserts are good - even the non-cheesecakes! So yeah, go, wait 2 hours for a table, see the hype, have solidly good food in a pre-packaged, contrived atmosphere, and enjoy your dessert.

Details

Phone: (952) 653-3333

Address: 2715 Southdale Ctr, Edina, MN 55435

Website: https://www.thecheesecakefactory.com

More Info

General Info
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
Payment method
master card, visa, paypal, amex, discover, all major credit cards, diners club
Price Range
$$
Location
Southdale Shopping Ctr
AKA

The Cheesecake Factory at Southdale Center

Categories
Other Information

Parking: Lot, Private

Wi-Fi: No

Bike Parking: No

Attire: Casual

Good For Family: Yes

Good For Groups: Yes

Good for Kids: Yes

Wheelchair Accessible: Yes

Take Out: Yes

Cuisines: Family Style, American, Take Out, Dessert

Alcohol: Full Bar

Takes Reservations: Yes

Outdoor Seating: Yes

Price Range : Average

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