My son stopped at Markquart Lube-N-Wash on his way to Minneapolis for an oil change. He's 18 and heading to Minnesota for school/work. I gave him $20, he can pay the extra....which shouldn't be the total he paid.He drives a 10 year old car with at the time almost 137,000 miles on it and whoever at this place talked him into a Mobil 1 very best oil change for $85.97 and Premium-oil filter for $10.00 and they also changed some lamp bulbs for $6.99 AND A GRAND TOTAL OF $108.62!! I found out and called the Eau Claire Markquart Lube-N-Wash and complained about their customer service and pushing a not needed service and over selling to make money. The manager Chris said nothing about the cost of the over priced service (oil change) but only tried to explain the benefits of the MOBIL 1 very Best Oil Change. My son needed an oil change on his 10 year old car/ 137,000 miles, not being charged $95.97 for oil/filter change! Very disappointed with this service and not given any resolution.
This place gave me the wrong filter. I woke up the Monday after a Saturday oil change to a car with no oil. I was an hour away in Rice Lake so I couldn't bring it to Clearwater. The place I did bring it to confirmed my suspicion: there was a problem with the filter. Anyone else would have thought this too due to the fact that you could see oil spilling from it. I brought the original receipt and the new receipt to Clearwater the next day and they said they wouldn't refund my money unless I drove the hour back to Rice Lake to get the bad filter on it in case the fault was their computer. Either their computer or their employee, it was THEIR fault! I didn't even ask for reimbursement for the work I missed! They're lucky I didn't need a new motor! This place is dirty!