What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Highly recommend. This is a bit of a long review but worth reading if you are looking for a great auto shop...Yesterday (Friday) I blew a tire & needed a new one ASAP. I had never been to Anderson Auto before but had passed their sign in my neighborhood so I called them around 3pm & told them what I needed. They said they could get me in on Tuesday because they don't keep tires in shop & have to get them. I said I needed to get in sooner so I could drive to work next week. The owner called around to find me a tire, called me back an hour later & said he had one & could get me in the next morning (Saturday) for the tire & an oil change.He went out of his way to find me a tire so I could get moving as soon as possible!So this morning I went in for my appointment. I was a few minutes late because my van didn't want to start in the cold. We had to use our portable charger, again.After finishing the tire & oil change, which they gave me an AMAZING deal on, the mechanic, of course, recommended a new battery. I said I knew we needed one but money was tight so we had been relying on the charger.Without being pushy, the mechanic told me that pretty soon our battery wouldn't respond to a charge & offered me an excellent deal on a new battery. I went home (we live close to the shop) & talked it over with my husband, who confirmed what the mechanic said about the battery & told me their offer was a great deal. I called back & they got me back in within ten minutes so I went right back to the shop! Ultimately they charged me only for the battery itself & nothing for labor, just so I wouldn't end up stranded!!!All the services were efficient & the mechanics were friendly, honest, & actually worked with my budget. I cannot recommend this place enough!!!! Thank you guys so much!
Anderson Automotive will not stand by their work. My Mazda3 needed a clutch replaced and Anderson Auto did the work. This was done 9/2014. Now less than 11 months later (8/2015) my throw-out bearing is making noise when depressing the clutch pedal. I took the car back to Anderson and they said the whole clutch needs to be replaced again. I showed them the receipt from 9/2014 proving they replaced the clutch at that time. They said they will not cover replacing the clutch again and that it would cost me over $600. This shop does not stand by their work. There's no reason the clutch would go bad in less than 11 months. I've driven manual transmission cars for 20 years. I do mostly highway driving for work. This car is driven and a treated properly. Do not trust Anderson Automotive with your repair needs!
I very much enjoy going to Olsens all the guys are very friendly and they are willing to answer all my questions and trust me I have a lot of them ����
New to the area and had some apprehension about finding a good repair shop. Had two fantastic appointments to repair our two vehicles. Totally impressed with the relaxed atmosphere and thorough explanations in assessing the mechanical issues. Steve and Troy treated me so professionally. A definite shop to return to.
Beware the quote you are given is different price when you go to pay it is much higher. Worked on car and did not tell us what was all wrong. Will not use them again . We have been going there for 6 years late 2 has been horrible. All the part was not hooked up when we picked it up had to go back.
Today was my first time getting an oil change at Olson's. It was the best experience I have had! They answered all my questions, got an air filter and installed it within 15min and told me to stop by anytime if I have any questions about my oil levels. They also checked EVERYTHING without me asking including my battery, my power steering fluid and my tires. I HIGHLY recommend Olson's!!!
Pat is a great person and trustworthy mechanic. Had fixed and looked at my car for different things and I'm always happy with the outcome.
Worst customer experience of my life! A year ago I bought a brand new set of 4 tires from Glen their only customer service rep. Who cannot function their computer system so nothing is ever entered correctly your warranty information included. I've been back 5+ times due to my tires not being mounted correctly or some other bs reason. I've been charged even though I have "road hazard" I've never had a good experience. Do not take your vehicle there it is not with the time, money, or frustration.
My wife and I have taken our vehicles here for years and have had great service. Highly recommended.
Very unprofessional. Smoking in shop and around customer vehicles.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.