I have been a customer of Its Your Hair, since it opened. It is a friendly hometown experience. The services are quick and reasonably priced. I always leave happy.
I paid $70 for a hair color, my color didn't take on my ends and was streaky on top. The owner was 10min late to my appointment, didn't pick up the right color she had ordered a week prior to my appointment, and then took a walk in client before she even started my appointment! I went back in to have the owner fix it, she tried charging me again, after I was told prior that to fix my color it would be free. So she got upset and refused to blow dry or style my hair after the color said she wanted to get to her other appointment early. The customer service is horrible, I was the only african American customer there both times so I'm not sure if it was because of my ethnicity or not but I will never go there again. My mother cancelled her tanning membership because of the service the owner gave me. Will never go back!
I really love this place. My children and I are always well taken care of. As a head trauma victum I had several large scars on my scalp that I needed coverd and they went out of their way to find the right hair extentions to make my hair look normal again. The girls always do a great job on my kids hair also.