21066 Kelly Rd, Eastpointe, MI 48021
The office staff is truly UNPROFESSIONAL, RUDE and DISRESPECTFUL. They will try to talk to you anyway they choose to and then everyone else in the office is in the background chiming in. It's obvious these women have no real office/professional skills or training. (I see why the front door glass is always cracked or broken) The owner/owners of this business need to clean house.
My house switched from a single person landlord to with Rondo Investment a few years ago. Its much better renting with a large company than with a single landlord, and I dont have to wait days to get a hold of someone because they are out of town or something. Their plumber Tom is also really fast and comes out usually a day or two after I call.
Rondo is the only property manager in town worth dealing with! I am renting a house that switched over to their management, and they are finally getting issues I have been reporting for a long time taken care of. So happy to be dealing with a company that is responsive to problems I have.
Taking money for applications knowing that the home is not available say the house twice second time was told it had a bed big problem and the workers were scared to finish the property called to ask about the home said it was leased already why take my 50$ if the home wasn't available
The staff is friendly but not reliable when it comes to fixing/replacing what needs to be done in your home after you move in. They "take note" of your order then do not call you back. Half the time they don't even answer the phone. If I were to rent again, I wouldn't go back to them.
The staff at Rondo is always so friendly and easy to work with! They make the move in process a breeze and are quick to get our last minute repairs completed! We would definitley rent from Rondo again and recommend all of our friends and family who are looking for a good home!